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  • Strategic Planning » Market Mapping » Branding » Liaison » CRM » Consulting Operations » Market Research » Hospital Administration» Cost Management » Training & Development » Budgeting » Key Account Management » Business Development » Revenue Generation » People Management
  • Summary

    vA proactive leader and planner with more than a decade of expertise in strategic planning,        market    plan execution, account management with skills in P&L management, competitor and market analysis, staffing, management reorganization and targeted marketing, Strategic Planning, Business Development, Operations, Hospital Administration, Client Servicing & Team Management

    vDemonstrated business acumen in leading and managing the operations, effectively discharging  the functions and achieving higher rate of organic growth.

    vExtensive experience in conceptualizing and implementing SOP’s, process improvement,  resource allocation, costing and utilization in hospital operations.

    vExperience in implementation of marketing/ sales promotion plans for business generation. Recognized as Quality Accreditation Specialist. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of targets.

    vProven track record of standardizing services as per ISO, CRISIL & ICRA norms.

    vWell versed with NABH and NABL standards.

    vPlayed a pivotal role in liaising with various TPA s such as the Paramount health care services, Max New York Health Insurance Ltd., Medsaves Ltd. to cater the medical insurance needs of their clients.

    vRelationship management with patients and have the ability to respond to patient’s needs. Possess skills such as diagnostic/ decision-making/ problem-solving/ communication and people skills.

    vExcellent relationship management with various key clients, thereby ensuring profitability.

    Work experience

    Mar 2009Present


    Deux Project Limited

    vFunctioned as In charge of projects and expansion through joint venture, alliances franchisees and fully owned facilities.

    v In charge of overall administration of the centre from the inception of the establishment.

    vFramed & implemented policies and procedures for all departments.

    vSystemised and implemented software and office automation.

    vManaged and developed complete spectrum of HR services, processes and programmes, employee relations, compensation and benefits performance management development plan.

    vInvolved in advanced laboratory development and systemization.

    vCreated Service Rules and management.

    vProvided better service support from equipment suppliers and reduced down time by 60%.

    vDesigned, planned & introduced new systems of operational activities in clinical laboratories, which reduced downtime of lab equipment by100%.

    vEnsured better equipment management by developing ‘in-house’ biomedical engineering department & coordinated with suppliers.

    vEnhanced operational efficiency by better management, duty roaster, reduced reagents wastages.

    Nov 2007Feb 2009



    vExpanded the green field project of the hospital.

    vSystemised & streamlined all departmental policies and procedures.

    vWell versed application of clinical protocols, surgical protocols, operation protocols.

    vEstablished various speciality and super speciality departments.

    vInvolved in bio medical instrumentation conceptualisation.

    vCreated websites and brochures.

    vExpanded & diversified rural and community out reach programme.

    vSystemised software for all departments.

    vAchieved a good vendor – vendee relationship.

    vImplemented the concept of “Hub & Spoke Model” in eye care services.

    vManaged and developed a full spectrum of HR processes & programs encompassing employee relation, learning and development, compensation & benefits, performance management, development plan.

    vEstablished new departments and outsourcing of consultants in the areas of Oncology, Urology, Cardiology & Gastroenterology.

    vConceptualised & organised dedicated Marketing department for promotion of hospital services.

    vDemonstrated excellence in making turnover hike of 70% in 2 months and revenue hike by 700% in 6 months

    Apr 2007Oct 2007



    vExecuted & handled operations of the hospital by proper reporting through department heads.

    v Involved in planning expansion of the facility & setting up satellite centres in other neighbouring towns of Madurai.

    vLiaison with Media, Bureaucrats & voluntary organisations for social image building of the hospital.

    v Streamlined efforts for positioning the Company as ‘National Player’ in healthcare.

    vAchieved an annual turnover target of 4 Crores.

    v Functioned as process leader for the development of ISO standards, NABL and NABH.

    vDelivered Special performance in the anniversary functions of the hospital and conducted different Management shows and seminars.


    Dr.Jonathan Odia

    Dynamic but silent and a very well experienced person working in deux project for more than 12 years. He guided me during tough times to manage the officials in a highly diplomatic fashion. A senior professional and mentor for the whole project.

    International Group




    Madurai Kamaraj University
    class 98


    American college

    The transformation moment of my life to know the Social History of England and History of English Language

    Jun 1992May 1995



    Studied Chemisty


    Networking Personnel
    Proficient in People Skills Tactful and Handling Situations Operational Control Business Development
    Computer Knowledge
    I am a very fast typing specialist. Networking person and developed more than 150 connections in 2 months.