Project Manger, 2000 - 2002
Using PMO best practices, managed the delivery of complex software products through the software development lifecycle.
·Responsible for release calendar, producing detailed release plans, controlling release scope
·Oversaw release management of applications to ensure no adverse impact to production services and ensure the technical integrity of the applications.
·Collaborated with project managers, technical leads and test leads to track status
·Conductedproject coordination meetings and reported risks and status to management team
·Coordinated the support teams for monthly release dates
·Assisted in development of Data Warehouse/Data Mart for Business Intelligence and Reporting
·Directed the planning, installation and implementation of Project Management Portfolio tool (NIKU)
IBM Global Services, Charlotte NC
Software Engineer, 1997 - 1999
Led numerous software development and maintenance projects and regularly achieved a customer satisfaction of 95% or more.Performed database design, analysis, coding, and testing of programs for various batch and on-line functions as well as unit and user support, acceptance testing, screen generation, system maintenance, production support and documentation. Managed cross-functional teams, controlled upgrade, maintenance and new release projects, assured ISO 9000 compliance, evaluated new and 3rd party products, and presented information to clients and team members. Environment:Microsoft Office, Microsoft Project, NIKU Portfolio Management, Lotus Notes, Visio, Oracle, DB2, SQL Server, Teradata, VSAM, C, COBOL, Natural, JCL,IBM Data Warehouse Center,Pro*C, SQL, Java, Developer 2000, MQ Series, Solaris, AIX, Windows MVS, OS/390, Brio, QMF, SPUFI,IBM SQA Center, and Crystal Reports. Project example:
·Goodyear, Akron OH (Point of Sales development, testing and implementation)
·BB&T, Wilson NC (Bank systems applications’ modification, and testing)
·Proffitt Dept. Stores ,Jackson MS (Retail systems applications' modification, testing)
·Lincoln Life Insurance, Fort Wayne IN (Software/Hardware Assessments)
·IBM XSLM for E2E (design and development of z/OS mainframe license certificates )
·Led Charlotte team of developers that created and tested new IBM products
·Traveled extensively domestically and internationally.