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Work History

Aug 2014Jul 2015

Guest Service Attendant

APX Apartments, Darling Harbour
  • Reservations
  • Email management
  • Guest Satisfaction
  • Shift Balance
  • Cash and Credit Handling
  • Sales Handling and Conversion
  • Product Knowledge
Sep 2014Jun 2015

Customer Service

IGA Habourfield
  • Dealing with the customer complaints.
  • Inventory management
  • Cash handling
  • Refilling the stocks
  • Customer Satisfaction


Feb 2015Present

Master in Professional Accounting

Holmes Institute
Mar 2014Mar 2015

Master in Public Health

University of Western Sydney, Parramatta
Jan 2009Jan 2013

Bachelor in Pharmacy

Asian College for Advanced Studies, Kathmandu


  • Experience of working in big and busy team.
  • Hospitality industry experience for over one year.


  • An excellent working knowledge of the following:

Microsoft Office 2007 (including Word, Excel, and Power Point, Internet, Email)

  • Excellent written and Verbal skills in English

General Overview and Core Competencies

  • Good oral and communication skills as shown by the high standard of both written and oral presentation at work place
  • Excellent time management skills as displayed by being able to manage full-time study and part time employment
  • Punctual and reliable.
  • Excellent technical attitude with an eye for detail and commitment to produce quality work
  • Motivated and goal driven with a strong work ethic, continually striving for improvement and always in pursuit of more knowledge
  • Active, contributing team member with a ‘can do’ approach
  • Provide and oversee exceptional customer service, striving to improve service standards at all times
  • Good communication skills with the ability to liaise and negotiate with people at all levels
  • Flexible and adaptable to positive change and progress.
  • Ability to work without direct supervision, to set own targets, prioritise them based on business criticality and escalate any unmitigated problems in appropriate time.
  • Quick learner, dependable, punctual, committed, trustworthy and organised.
  • Possess excellent interpersonal, analytical and organizational skills.
  • Excel within highly competitive environments, with the aptitude to meet multiple performance targets.


Mr. Milan Pathak                                                                      Mr. Sam Adhikari

Team Leader                                                                              Building Manager

ApX Darling Harbour                                                                Astoria Hotel

0433004717                                                                                 0423565877