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Introduction

I have 20+ years of expertise in Operations applying best practices to foster the satisfaction of stakeholders and build extraordinary performance. Whether an individual contributor or accountable for North American operations, I look for strategic ways to bring value to every aspect of the business. My mantra is “manage to a plan” to facilitate communication and provide a foundation of knowledge as the basis for guidance, trust and understanding. Everyone can contribute to overall performance, often in small and subtle ways. Focusing on behaviors linked to key performance metrics yield results like $6M in incremental revenue, doubling operating margin, a 20% decrease in bad debt, a 20% decrease in client attrition and 50% improvement in client satisfaction. If your company is looking for an unparalleled combination of innovative leadership and expertise in identifying opportunities to challenge the ordinary, let’s have a conversation about how my skill set can help you accelerate your next level of success.

► Profitability through Efficiencies

► Contract Review and Negotiation

► Launching Large Scale Initiatives

 

Core Strengths:

  • P&L Responsibility
  • LEAN
  • Cost Containment
  • Six Sigma Certified
  • Turnaround Expert
  • Regulatory Compliance
  • Risk Mitigation
  • Multinational Operations

 

Key Skills: Strong hands-on leadership presence ◆ Solid business ethics ◆ “Vital few” approach ◆ Versatile problem solver ◆ Talent acquisition ◆ Authoritative and well respected in the industry ◆ Unwavering commitment to excellence

 

Education

Bachelor of Science (B.S.), Medical Technology

University of North Texas, Denton, TX

Work experience

2016Present

Vice President of Quality & Regulatory Affairs

med fusion, Lewisville, TX

■ Consummated 11 Enterprise Excellence projects in 6 months, saving $400K.
■ Executed opportunities for agreements with new vendors that virtually eliminated $300K in material costs over a five year period.

20142016

Vice President of Laboratory Operations

med fusion, Lewisville, TX

■ Launched automation software, sparking 12% improvement in productivity and $2M in reduced labor expense.
■ Spearheaded efforts to retire and replace antiquated equipment, capturing $600K improvement to ROI.
■ Authored and presented the business case for hiring 10 full-time employees, in turn reducing annual overtime by $300K.
■ Banked immediate savings of $500K by outsourcing to a new vendor.

20112014

Vice President of Laboratory Operations

Silliker, Inc., Chicago, IL

■ Applied deployment of automation, LEAN manufacturing techniques, scheduling changes and new metrics to reduce labor expenses by $900K.
■ Unified assorted vendor agreements, accumulating over $5M in purchasing savings.
■ Personally led 7 Kaizen events in six locations across North America, generating hundreds of process improvement ideas which saved $400K+ across the organization.

20112011

Senior Director of Operations

SED Laboratory, Albuquerque, New Mexico

■ Championed and led the installation of new automation which resulted in quality and productivity improvements.

20082011

Vice President of Operations

PGxHealth, New Haven, CT

■ Architect for plan and project management for both physical and business infrastructure, increasing revenue 400% from $4M to $16M.
■ Crafted an insurance pre-authorization team, assisting clients in gaining approval for life saving tests.

19912008

Managing Director

Quest Diagnostics, Las Vegas, NV

(Previous titles include: Director of Laboratory Operations, Six Sigma Master Black Belt, Senior Project Manager)

■ Navigated the turnaround of a business division with a $165M budget, 13 direct and 1200 indirect reports, reversing failures on every level of performance.
■ Consistently identified overly complicated and unprofitable operational silos, contributing $400K directly to the bottom line.
■ Chosen to conduct Six Sigma training for 300 intermediate students.
■ Mentored four senior performance improvement professionals, rescuing $4M+ in recoverable costs.