Experienced Chief Information Officer, Technology Leader and Business Partner

Customer focused, cross functional IT professional experienced in matrixed global environments. Leverages creative thinking and big picture skills, blending technology expertise and business acumen to drive profitability, reorganization, merger integration and growth.

Track record of delivering results in Fortune 1000 companies – Goss International, AlixPartners, General Motors, DirecTV, Johnson Controls, Deloitte and AlliedSignal. Combination of Fortune 500 industry and Big 4 consulting experience coupled with strong business and technical expertise.

Experienced in improving bottom line performance through the improved use of technology. Comprehensive knowledge across all IT disciplines - advanced information technologies, strategy, development, architecture, implementation and integration of systems, on-going support of business applications, infrastructure, data center build out and operation, user support, outsourcing, cloud computing, SAAS, and project portfolio management. Full departmental and project P&L accountability.

Key Competencies

·Recognized for leadership skills, building consultative relationships, business acumen with bottom line focus. Superior results in CXO business environments, relationship management, trust building.

·Full life cycle business transformation project experience - requirements definition, fit gap analysis, selection, blue printing, process definition and reengineering, data migration, configuration, customization, training, go-live preparation, risk mitigation, post implementation support with outsourcing and governance.

·Successfully led development and deployment of multiple distributed business systems based on emerging application platforms - Customer Relationship Management (CRM), Date Warehousing, Business Intelligence (BI), ERP (SAP, PeopleSoft, Oracle) in both client service and web based (cloud computing/SAAS) environments with full enterprise scope.

·Created scalable global enterprise wide infrastructures providing platforms for growth and enabling rapid integration of acquisitions – including frame relay WAN, internet via VPN, satellite backup, standardized desktops, mobile computing, asset management, email systems and 24x7 Help Desks.

·Implemented offshore/near shore development center for IT software development and engineering design services at >40% savings. Advanced negotiation skills resulting in creative win-win deals.

·Skilled in technology selection, from PDA to Main Frame, based on scalability, total costs and business requirements.

·Throughout career, led merger integration projects, successfully integrating acquired companies.

·Extensive budgetary and management experience with global IT organizations, leading large cross functional teams. Demonstrated team leading ability - recruitment, development, motivation, training and retention.

·Established ability to define and simplify solutions based on their strategic value and connecting costs to value achieved (ROI).


·Speaker at 2009 MIT’s Sloan CIO Symposium on Cloud Computing and SAAS

·Governing Body Member of “CIO Leadership Network” and CIO Executive Summit

·Member, SAP Customer Executive Council

·Speaker at SAP User Conference - SAPPHIRE

·Awarded Aberdeen’s Group’s “Performance Excellence Award” for “Harnessing the performance impact of service chain activities and mastering methodologies for financial, operational, and customer centric performance excellence.”

·Board Chairman, American Red Cross, Great Bay Chapter, Portsmouth NH

Work History

Work History
Feb 2005 - Present

Vice President and Chief Information Officer

Goss International

Goss International is a global leader in design, manufacturing and service of web offset printing solutions, with a complete product range of newspaper and commercial press systems, as well as mailroom and post press equipment. $1.2B annual sales. Ten global locations. Staff of 120 plus outsourced teams.

Goss International, Durham, NH and Chicago, IL

Vice President and Chief Information Officer: Leads global information technology and engineering systems organization with 90 person team. Responsible for global integration of Heidelberg AG and Rockwell International operations into single global business.


·Designed and built two global data centers, designed for SAS 70 compliance in six months; consolidated and implemented a global WAN to support mobile work force.

·Provided business growth platform by consolidating applications and infrastructure elements into single global digital nervous system and data backbone.

·Designed and created global SAP Competency Center, organization cited as ‘best practice” by SAP.

·Saved $5M by creating Shared Services Center. Implementation cited as industry success story.

·Reengineered processes by implementing of SOX controls, tied into process optimization projects.

·Improved customer satisfaction and productivity by implementing mobile devices.

·Reduced costs by building partnerships with key vendors and outsourcers; SAP, EMC, IBM, Oracle, Siemens, Unigraphics, Microsoft, Logicalis and Itelligence.

·Solidified IT team by recruiting, empowering and retaining people using Balanced Score Card and ITLT processes to align top down objectives to individuals.

·Co-founded GossRSVP, a business that connects print advertisers to consumers using cell phone.

Jan 2005 - Present

Chairman & Board President

Great Bay Chapter, Portsmouth, NH
Dec 2002 - Dec 2004

Director; Turnaround, Restructuring and Performance Improvement


AlixPartners is a global business advisory firm offering comprehensive services to improve corporate performance, execute corporate turnarounds, and provide litigation consulting and forensic accounting services. The firm’s specialty is urgent, high-impact situations when results really matter. The firm has more than 850 professionals in 13 offices across North America, Europe, and Asia.

AlixPartners, Detroit MI

Director/Engagement Leader: Led engagements in Performance Improvement/Turnaround practice.


·For General Motors/DirecTV: Led IT, Engineering and Customer Service functions. Directed IT strategy, architecture, and operations for this complex business encompassing five businesses in 22 countries.

·Improved EBITDA 20%. Implemented SAP and Siebel. Created IT Competency Center and outsourced functions. Drove significant improvements in SG&A and customer satisfaction.

·Implemented common desktops, email, video conferencing, instant messaging and 24x7 Help Desk.

·For dj Orthopedics, $1B medical device manufacturer: Restructured company and IT; improved working capital by 45% and profitability by 50%. Drove improvements in EBITDA, customer profitability & fixed assets by optimizing failed JD Edwards ERP system.

·For EaglePicher, $800M diversified company: Reduced costs & improved systems reliability while integrating acquisitions. Implemented SAAS based ERP system while reengineering business to reduce working capital and SG&A by 20%.

Nov 2000 - Oct 2002

Global Vice President/Group CIO, eBusiness

Johnson Controls - Automotive Systems

Johnson Controls is a global leader in automotive experience, building efficiency and power solutions. The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. For buildings, it offers products and services that optimize energy use and improve comfort and security. Johnson Controls also provides batteries for automobiles and hybrid-electric vehicles, along with systems engineering and service expertise. Johnson Controls, Plymouth MI 

Johnson Controls is a global leader in automotive experience, building efficiency and power solutions

VP, Information Technology and eBusiness: Led global IT activities overseeing 5 technical centers, over 250 manufacturing facilities and 75,000 employees located across 26 countries.


·Outsourced selected IT functions & increased business investments. Negotiated global multi million dollar data, hardware and software contracts. Improved customer satisfaction 15% while decreasing IT budget by $28M.

·Integrated $50M Asian acquisition into existing company’s systems and processes within six months.

·Designed and integrated multiple business process & systems into an integrated system to decrease time to market while decreasing costs.

·Saved $11M+ by leading multiple Six Sigma projects as Champion.

Jan 1997 - Nov 2000

Senior Manager; Strategy and ERP

Deloitte has 165,000 dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients.

Deloitte Consulting, Philadelphia PA 

Deloitte delivers audit, consulting, financial advisory, risk management, and tax services.

Senior Manager; Advanced Technology/ ERP Practice Leader: Led multiple engagements in the Advanced technology and ERP practices. Clients included Morgan Stanley, DuPont, KKR, Borden, Becton Dickenson, Harcourt, Irving Oil, and Lucent Technologies.


·Expanded clients’ revenue by leading business growth initiatives merger, acquisitions, and business transformations using technology as growth driver.

·Worked closely with client’s senior leaders to develop and execute business and technology strategies.

·Grew clients business and reduced risks by implementing SAP, PeopleSoft and Oracle after analyzing business landscape and strategies.

Apr 1995 - Oct 1997

Director, Information Technology


Rollins Inc, Wilmington DE 

Rollins, Inc. is a premier North American consumer and commercial services company.

$4B annual revenue

Director, Information Technology: Led strategic initiatives including Oracle ERP, shared service centers, creation of call centers, mobile offices, sales force automation, internet development and legacy system migration.


·Migrated from legacy main frame applications to client server Oracle environment.

·Integrated multiple acquisitions to achieve rapid ROI.

·Reengineered processes, reduced SG&A, improved service, order management, costing, and after sales support using technology.

Nov 1978 - Jan 1995

Director, Information Technology

AlliedSignal, now Honeywell

Honeywell International is a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials.

AlliedSignal, now Honeywell

Honeywell International is a diversified technology and manufacturing leader.

Director, Information Technology: As part of rotational leadership program led business improvements in IT, Finance, Manufacturing, Purchasing, Engineering and Quality Assurance.


·Started as Engineering Technician, promoted to Director through multiple successful projects.

·Implemented Manufacturing Resource Planning (MRP II) systems at seven businesses.

·Negotiated multiple outsourcing contracts and service level agreements with a cross functional team.

·Decreased financial close time from 7 days to 3 days using Six Sigma methodologies.

·Awarded Six Sigma Green Belt by decreasing financial close time from 7 days to 3 days.




University of Maryland College Park


2000 - 2001


Six Sigma Academy