Development and continuation work on SCSI-II software for Elite series High Performance disk drive. Designed and developed high-speed SCSI test equipment.
Setup, maintained, and administrated Novell NetWare Local Area Network
SSESCO contracts out engineers for super computer design and develops an interactive three-dimensional visualization package for scientific models called Savi3D. Member of the team responsible for the design and development of Savi3D using C++, Perl, GL, OpenGL, OS/2, Windows 95/NT, Unix, and XWindows/Motif. Includes some system and internet administration for OS/2, Windows NT, and Unix systems. Additional duties included coordinating code development, product documentation, and packaging.
Responsible for coordinating the technical implementation of wide area networks for retail applications. Review, pilot, and oversee implementation and roll out of nation wide TCP/IP networks for the purpose of credit processing, polling, inventory processing, and other Point Of Sale connectivity applications. Primary internal technical interface, customer technical interface, and vendor technical interface for customer specific production and implementation issues.
The Network Operations department was responsible for ensuring 24/7 connectivity to well over 10,000 stores, 26 data centers, and numerous banking institutions. The department was also responsible for ensuring credit card processing, capture, and settlement applications function without impact to the customer. I successfully improved training, procedures, reliability, consistency, and moral of the department. I was the escalation point for all significant issues. Responsible for coordination with other departments in improving final product and customer satisfaction.
Managed team was responsible for design, implementation and support of a highly redundant, nationwide network.
As the manager of the Application Support team, I was responsible for isolating development teams from operational divisions, customers, and vendors. My team acted as an escalation point for all operational divisions of the company, supporting hundreds of customers and more than ten of thousand retail sites. Managing this team required work with Sales, Development, Product Management, Help Desk, and Operational Centers.
Oracle Retail (Retek) is the premier retail software vendor for Fortune 500 companies. As the manager of the Logistics Customer Support teams, I managed a multi-national team that was responsible for the analysis, development, and resolution of warehouse management product issues.
Lupient Enterprises is an half billion dollar enterprise consisting of several automotive dealerships, two property management companies and a building maintenance company. My team was responsible for the well being and advancement of a diverse computing and telephony environment.
Windows Server, UNIX, VMWare, Windows Client, OS/2, Novell Netware
Oracle, Sybase, SQL, Apache, MS-Exchange, Active Directory, and many more
TCP/IP, VoIP, Cisco, DNS, DHCP, ICMP, SNMP, SMTP, IPX/SPX, Frame Relay, Point-to-point, MPLS, ISDN, Fiber, Firewall, VPN, Satellite
C, C++, Java, Pascal, Oracle Forms, Fortran, Assembly, Python
Law Enfocement - Member of the Bloomington Police Reserve since 1993.