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Summary

Results-proven senior technology specialist offering a 19+ year track record of success including progressive leadership roles in three of the leaders of the middleware/integration space: TIBCO Software, BEA Systems & Deloitte Consulting.Extensive hands-on technical and enterprise architecture experience.Superior business focus and leadership skills; Ability to create and promote guiding development principles, and influence prospects, clients, and business management in adopting technically sound solutions to their business problems. Serves as a central point of contact for enterprise information integration issues and develops enterprise architecture artifacts including current state architecture, target state architecture, architectural roadmaps, referential architecture patterns, and technology standards.

Work experience

Manager of Web Development

ARINC
  • Managed a Web Development Team that built and maintained web based information collaboration systems for the U.S. Army and Air Force.These systems were built with Microsoft Active Server Pages (ASP) and Microsoft SQL Server.
  • Responsible for growth and development of commercial sales program
  • Data Manager for a 6 billion dollar government bid.
Jan 2010Jan 2011

Technical Account Manager

Mozy/EMC Corporation

Supporting OEM Cloud Storage/On-Line Backup business partners; developing process and procedures; liaison between our customers, support and engineering; maintaining issue continuity and drive to resolution; training customers on our administration system and APIs; custom engineering planning, estimation and testing; responsible for managing off-shore development teams during custom product development cycles 

  • Comcast (Telecom):  TAM for OEM Cloud Storage solution under the name Secure Backup & Share which is the only client to utilize all Mozy products and departments including professional services, custom documentation, Win & Mac clients and web sharing. 
  • McAfee (Software):  TAM for OEM Cloud Storage solution under the name McAfee On-Line Backup which utilized product branding, internationalization and custom provisioning 
Jun 2008Nov 2009

Technical Director

Perficient

Supported Business Development Executives in selling our highly technical professional services whose expertise were in IBM, Microsoft, Oracle, TIBCO & other middleware technology.Managed the Atlanta area professionals and regularly met with clients and prospects to ensure Perficient resources were meeting their expectations.

  • Ontario Teachers’ Pension Plan (Financial Services):Architected their first TIBCO SOA based Enterprise Service Bus (ESB). Managed the project and resources to ensure this was a successful engagement.
  • Cricket Communications (Telecom):I was the lead Solution Architect in developing the IT side solution of their new pre-pay broadband offering for Wal-Mart which included automatic provisioning at point-of-sale. Manager of systems analyst.
Oct 2006May 2008

Principle Systems Engineer

BEA Systems

As the key day-to-day contact for my customers, I ensured they were satisfied with the products, services and support they receive from BEA.I evaluated their goals and challenges and facilitated in architecting feasible solutions.For new prospects, I was the lead coordinator responsible for winning the technical evaluation starting from requirements discovery through final presentation.Supported Sales team by maintaining key relationships with customers and partners, coordinating various resources with different objectives, and promoting our products and services within our customer’s organization.

  • FedEx (Logistics and Transportation): On-site technical account manager entrusted to ensure the renewal of their 2008 enterprise license.
  • Jewelry Television (Media):Coordinated monthly on-site events with BEA product experts in order to satisfy customer’s needs and drive product direction.
Dec 2000Oct 2006

Sr. Solution Consultant

TIBCO Software Inc.

Utilizing strategic thinking and technical expertise to create and promote guiding principles, and influence prospects, clients, and business management in adopting technically sound solutions to their business problems. Consulted on Enterprise Architecture, SOA, ESB, EDA & CEP.  Achieved Sales support objectives by conducting proof-of-concept engagements, solutions architecture workshops, designing and delivering presentations, product demonstrations, and on-site product issue troubleshooting.  Maintained customer satisfaction by developing vertical relationships with customers and ensuring realization of the products’ full value through follow-up visits and utilization audits.  I was the special lead Solutions Consultant for TIBCO PortalBuilder, TIBCO BusinessFactor (Business Activity Monitoring) and TIBCO DataExchange (ETL).  As a team player, I:

Supported my Account Rep in achieving over 100% of quota for 5 consecutive years (2001-2006)

Named Solutions Consultant of the year for 2004, and SC of the Quarter for Q2

Consistently achieved a 95% Proof-of-Concept technical win ratio every year

Selected to be a member of the elite National Solution Consultants team (2006)

Selected to update the TIBCO BusinessWorks Certification Exam (2005)

  • Merial (Pharmaceutical): Constructed an order management dashboard to demonstrate the power of a real-time business activity monitoring system.  Constructed a real-time system monitoring and management dashboard to assist in in-sourcing their outsourced systems.
  • CIBA Vision (Pharmaceutical): Prototyped a Business Activity Monitoring Dashboard with TIBCO BusinessFactor to track EU Orders during global SAP rollout.  Performed complex ROI and software value calculations to justify the sell of an enterprise license.
  • Chico’s (Retail): Performed research, evaluation, and provided recommendations to the CIO for new alternative solutions and technologies to enable and improve data integration across the enterprise.
  • Delta (Transportation): Managed a team to build an executive dashboard based on TIBCO PortalBuilder to provide real-time operations data.
  • NASDAQ (Finance): Constructed a network monitoring portal with TIBCO software that aggregated both switch and messaging server management data.
  • London Borough of Ealing (Government): Integrated Verity K2 Search engine into clients TIBCO PortalBuilder installation and solved critical slow content issues.
  • AT&T (Telecom): Assisted with the launch of their Common Services Infrastructure; Planned and coordinated 2 multi-day annual executive visit to TIBCO’s Executive Business Center.
  • Intercontinental Exchange (Energy) Managed a team that performed detailed performance benchmarks on TIBCO EMS. Personally engineered a custom joint Java and Python Framework to generate realistic traffic and seed latency measuring messages through the complete system to determine degradation points.
Nov 1993Feb 2000

Sr. Consultant

Deloitte Consulting
  • Lend Lease REI (Financial Services):  Adapted UML to describe the current manual and automated integrations points of the Lend Lease REI enterprise.  This first map of their enterprise data model and integration needs eventually lead to improved data quality, better IT decisions and ultimately improved customer service
  • State Farm (Financial Services):  I assisted State Farm architecting their Employee Self-Service website with Edify and purchasing a Time & Attendance system for State Farm's 70,000 employees.  This included establishment of a formal and fair purchasing process that involved RFI/RFP, demonstrations, customer reference visits and proof-of-concept.  This PeopleSoft implementation was the largest ERP engagement at the time for Deloitte Consulting.
  • Elder-Beerman (Retail):  Designed and constructed a web based system to implement the retail labor scheduling system, Staffworks (now an SAP product), in a collaborative model for a central staffing office.
  • QuickStaff: After porting Deloitte's retail labor scheduling system to UNIX, a co-developer and I created a VisualBasic based front-end involving over 70 screens to give a graphical user interface to this previous MS-DOS/BASIC based program

19911993

Consultant

Sales System International

Sales Force Automation:I assisted customers in integrating their salespersons portable computers with central data repositories for better visibility and management of sales activities.

Education

Skills

Cloud Storage
Software Pre-Sales Engineering
Skills Include:   Articulus Corporate Storyboarding InfoMentis Demo2Win  
Software as a Service (SAAS)
Wikis, Blogs & RSS
PeopleSoft
Fault-Tolerant Systems
BEA/Oracle Fusion
Weblogic Server Aqualogic ServiceBus Enterprise Repository Aqualogic BPM (Fuego) Weblogic Portal Aqualogic User Interaction (Plumtree)
UML
Unix
Linux Solaris HP-UX AIX
PKI
RDBMS/SQL
  Oracle Microsoft SQL Server MySQL  
Python
C/C++
Javascript
Messaging/MOM
BPM
Web Services/SOA
Strategic Complex Sales
Web Portals
TIBCO
ActiveMatrix ServiceBus/ServiceGrid BusinessWorks Enterprise Message Service (EMS) Rendezvous Hawk PortalBuilder GeneralInterface BusinessEvents BusinessFactor XML Canon
J2EE
Java
Middleware/EAI

Certifications

TIBCO Rendezvous

Prometric

TIBCO Hawk

Prometric

TIBCO BusinessWorks

Prometric

Microsoft Certified Professional

Prometric
May 1988Present

Eagle Scout

Boy Scouts of America

References

Dave Ashton

Domenic Ravita

Richard Barton

Brian Allen