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High preforming Administrative Professional with over 10 years' experience with the ability to manage multiple responsibilities in a fast-paced environment with critical deadlines.  Excellent communication and problem solving skills and a proven ability to manage and complete projects to the highest standard. Proactive and reliable with a detail oriented and organized nature. Ability to maintain a high level of confidentiality.



Administrative Secretary

M.R. S. Baking Distribution - Baked Goods Products

 Queens NY, 

Customer Service:

  • Answer multiple phone lines as well as emails.
  • Enter orders into database. Resolve any discrepancies from pricing to logistics.
  • Handle customer requests in a timely and professional manner. 
  • Work directly with vendors as well as salesmen to provide superior customer support. 

Office Support

  • Open and sort mail
  • Manage office supply inventory as well as product inventory 
  • Enter new accounts, vendors, products & pricing into database
  • Train new hires
  • Generate end of day as well as monthly reports
  • Cover for Office Manager as needed


  • Manage A/R,  A/P, and expense control procedures including daily bank deposits, cash receipts, invoicing, purchase orders and account reconciliation.
  • Handle monetary and credit card transactions.
  • Negotiate and enforce collections to recover funds and expedite the clearance of delinquent accounts.
  •  Prepared, printed and mailed statements
  •  Followed up and allocated payments
  •  Performed daily reconciliations
  •  Resolved accounts receivable issues with customers
  •  Obtained credit information on customers 
  •  Monitored credit limits
  • Assisted with month-end closing

Utilized various software applications such as Microsoft Office Suite, Outlook, and various search engines. 

Ad Hoc duties as needed



A.S. - Business Administration

Queensborough Community College