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Bianca Nallely Lopez Zamarripa

Bilingual Agent/Recepcionist

Personal Information

Address: Calle China #5420 Col. Villa Olímpica, 67180
Date of Birth: September 26, 1993
Age: 22 years
Marital Status: Single
Nationality: Mexican
Sex: Female


Work History

Mar 2014Aug 2015

Bilingual Agent

Conexiones Tornado
Effectively manage a large volume of incoming and outgoing calls. Collect feedback and make changes in the process surpassing satisfaction of the clients. Provide appropriate information in response to customer inquiries . Keep record, investigate and solve problems of the service offered . Keep updated record of calls made per day. Properly direct incoming calls to other areas.
Feb 2012May 2013

Saleswoman

Erez De Cache
Responsible for maintaining assigned area clean and accommodate assigned merchandise on the counter . Offer customer service to find the desired product.

Education

Jan 2009Apr 2011

Highschool Diploma

Universidad Jose Vasconcelos Calderon
Aug 2005Jun 2008

Certificate

Riverside Middle School
Aug 1999Jun 2005

Certificate

Springdale Elemantary School

Abilities

Adaptability
Keep updating on work information to improve job tasks.
Team Work
Working with partners in harmony and efficiently.
Computer Skills
Microsoft Word, Excel, Powerpoint, etc
Language