Bianca Nallely Lopez Zamarripa

  • Guadalupe Nuevo Leon
Bianca Nallely Lopez Zamarripa

Bilingual Agent/Recepcionist

Personal Information

Address: Calle China #5420 Col. Villa Olímpica, 67180
Date of Birth: September 26, 1993
Age: 22 years
Marital Status: Single
Nationality: Mexican
Sex: Female

Work History

Experiencia profesional
mar 2014 - ago 2015

Bilingual Agent

Conexiones Tornado
Effectively manage a large volume of incoming and outgoing calls. Collect feedback and make changes in the process surpassing satisfaction of the clients. Provide appropriate information in response to customer inquiries . Keep record, investigate and solve problems of the service offered . Keep updated record of calls made per day. Properly direct incoming calls to other areas.
feb 2012 - may 2013


Erez De Cache
Responsible for maintaining assigned area clean and accommodate assigned merchandise on the counter . Offer customer service to find the desired product.


Formación académica
ene 2009 - abr 2011

Highschool Diploma

Universidad Jose Vasconcelos Calderon
ago 2005 - jun 2008


Riverside Middle School
ago 1999 - jun 2005


Springdale Elemantary School




Keep updating on work information to improve job tasks.

Team Work

Working with partners in harmony and efficiently.

Computer Skills

Microsoft Word, Excel, Powerpoint, etc