Summary

Highly experienced and certified quality assurance executive with two decades of proven success in implementation of all phases of QA and QC throughout SDLC, leading to measurable cost reductions and increased customer satisfaction. Through process improvement and test automation, lead teams of between 5 and 20 to application releases with near-zero defects, specializing in equities, options and other financial derivatives.   

Work History

Work History
2007 - 2009

VP of Quality Assurance

CorrectNet

Worldwide leader in Hedge Fund Reporting. Managed staff of 20 as well as national and international data centers (US, Caymans, Bermuda, Luxembourg and UK). Efforts focused on customized applications relying on XML databases

  • Upgraded and redesigned Quality Assurance system architecture and test automation reducing dependency on manual testing by 20%.
  • Created and implemented formal waterfall and agile SDLCs
  • Doubled customer satisfaction by customized transparent portals used to communicate with clients
  • Eliminated security issues with security testing (URL tampering, HTTP splitting, SSL encryptions  and unauthorized access)
  • Improved response time to production incidents by 50% through data gathered in Uptime system
  • Managed and executed audit reporting across all departments within CorrectNet
  • Streamlined migration planning process by 80% through parallel processing of migration tasks.
2007 - 2007

Vice President of Quality Assurance

Citigroup Derivatives Markets, Inc

Options Market-Making department (formerly of Knight trading).  Upgraded QA and CM functions various applications in Windows and Linux multi-tiered system. Managed staff of 11.

  • Standardized testing plans and cases, reducing rework by 35%.
  • Organized architecture for QA labs to allow for parallel processing, increasing testing throughput by 60%
  • Instituted scheduled automation testing, resulting in 10% monthly incremental reductions in test time
  • Implemented Mercury LoadRunner performance and capacity testing as part of each major rollout.
2004 - 2007

QA Manager

http://www.tdameritrade.com

Retail and Institutional Online Trading Company. Overhauled automation, performance and capacity testing systems.  Redesigned test environments for SOA. Managed staff of 10. 

  • Architected automation and performance test environments for web/application servers, order management, Tuxedo (BEA) messaging system, back office system (clearing), quote systems, streaming data systems using Mercury suite. Test throughput increased 175% during two year period.
  • Added iTKO LISA for EJBs/JMS, resulting in 30% of defects found in at least one earlier SDLC phase.
  • Reduced errors to production by 87% by incorporating critical path analysis into SDLC, saving $500,000-$1,000,000 due to down time reductions.
  • Scaled testing environments down through capacity analysis, saving over 3 millions of dollars in equipment
2002 - 2004

QA Manager

IQ Financial Systems

Leading developer of loan syndication software.  Streamlined software release process.  Oversaw all planning and resourcing of documentation department. Managed staff of 20.

  • Increased defect detection by 20% by implementing cause-effect analysis.
  • Reduced regression retesting by 25% by introducing boundary and negative testing into QA.
  • Duplicated customer installation process reduced customer installation errors by 75%.
  • Outsourced automation testing, saving $200,000/year.
  • AMERITRADE/ndb.com, Jersey City, NJ – Vice President of Quality Assurance    2000-2001
  • Retail and Institutional Online Trading Company. Created and implemented QA, CM and defect management systems and processes. Managed staff of 6.
  • Ensured quality of NDB Speak, decimalization conversion, ECN Routing and server application upgrades to backend trading system (TCAM).
  • Consolidated software installation into QA Department, reducing overall project time by 5-10% 
  • Procured and implemented Mercury WinRunner, reducing regression testing time by 40%.
  • Streamlined migration process, completely eliminating manual intervention, thus reducing migration preparation by over 99%.
2000 - 2001

Vice President of QA

National Discount Brokers

Retail and Institutional Online Trading Company. Created and implemented QA, CM and defect management systems and processes. Managed staff of 6.

  • Ensured quality of NDB Speak, decimalization conversion, ECN Routing and server application upgrades to backend trading system (TCAM).
  • Consolidated software installation into QA Department, reducing overall project time by 5-10%   
  • Procured and implemented Mercury WinRunner, reducing regression testing time by 40%.
  • Streamlined migration process, completely eliminating manual intervention, thus reducing migration preparation by over 99%.
1997 - 2000

Managing Consultant

http://www.spherion.com/

Lead consulting teams on assignment at Reuters, Pain Webber and Deutsche Bank. Teams varied between 3 and 10 consultants. Mentored senior and junior consultants on all aspects of QA.

  • Created and managed Y2K efforts for Reuters’ Client Site Development Group.  Date rollover resulted in zero defects.
  • Championed millennium KPA under SEI/CMM Level 2 at Reuters. Audited all KPAs at SEI CMM Level 2 as part of Quality Assurance effort. 
  • Managed Windows 2000 beta test project for all of Reuters applications by allocating resources from company wide resource pool, scheduling testing with Microsoft, communicating and contracting outside vendors for configuration of testing environment (at Microsoft), creating reporting process, and aggregating results for senior management.
  • Acted as a liaison and mediator in addressing issues between consultants and Interim Management, resulting in expedient resolution of problems.
  • Created and edited a newsletter that informed consultants of each client’s progress.
  • Chosen for the New York office’s Steering Committee that determined compensatory practices for consultants, administrative procedures and strategic initiatives for the retail applications.
1986 - 1997

QA Professional

Grumman, Loral, C&L, PTC

Education

Education
1986 - 1991

Masters

New York Institute of Technology-Old Westbury
GPA: 4.0, Award for Academic Excellence
1981 - 1985

Bachelors

Binghamton University - School of Management
1978 - 1981

Half Hollow Hills East