Jan 2015 - Present
Jun 2012 - Dec 2014
Lead Retail consultant
Sell company products and services to walk-in customers. Provide a high level of customer service support with product expertise and advanced selling skills. Guide customer through the purchasing decision and activations process, as well as providing excellent and thorough knowledge throughout the ready now process. Develop new customer prospects and referrals by building customer relationships to drive sales. Coach and teach fellow co-workers ways to drive sales and also ways to improve their sales techniques. Assist the Store Manager in daily duties such as but not limited to receiving and shipping out inventory, assisting in inventory count, and maintaining overall store appearance. Perform store opening and closing duties when Store Manager is not present such as making sure all finances are balanced and accounted for, and assuring that the store is locked and secure at time of close. Advance the company's retail position in consumer market. Successful in achieving sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction.
Dec 2010 - May 2012
Jeff Ruby Culinary Entertainment
Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction in a professional & courteous manner.
Aug 2007 - Mar 2009
Managerial position that duties included satisfaction of the customer, handling customer complaints, damaged vehicles, conservation of labor hours, keeping track and maintaining perfect financial balance, and managing a team of professionals.