Bradley Heinlein

Bradley Heinlein

Work History

Work History
Jan 2015 - Present

Direct Sales Representative

Time Warner Cable
Conduct quality face to face in-home sales presentations to new Time Warner Cable customers. Identify customer needs, wants, and desires in conversation and match with company products and diplomatically handle interactions with potential customers. Reconcile daily sales orders with cash taken in and keep documentation of sales orders. Attend sales meetings in person and training sessions. Achieve established sales goals and quotas. Work independently to promote the sales of Time Warner Cable residential products and services.
Jun 2012 - Dec 2014

Lead Retail consultant

Sprint

Sell company products and services to walk-in customers. Provide a high level of customer service support with product expertise and advanced selling skills. Guide customer through the purchasing decision and activations process, as well as providing excellent and thorough knowledge throughout the ready now process. Develop new customer prospects and referrals by building customer relationships to drive sales. Coach and teach fellow co-workers ways to drive sales and also ways  to improve their sales techniques. Assist the Store Manager in daily duties such as but not limited to receiving and shipping out inventory, assisting in inventory count, and maintaining overall store appearance. Perform store opening and closing duties when Store Manager is not present such as making sure all finances are balanced  and accounted for, and assuring that the store is locked and secure at time of close. Advance the company's retail position in consumer market. Successful in achieving sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction.

Dec 2010 - May 2012

Server Assistant

Jeff Ruby Culinary Entertainment

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction in a professional & courteous manner.

Aug 2007 - Mar 2009

Closing Manager

WashPro Carwash

Managerial position that duties included satisfaction of the customer, handling customer complaints, damaged vehicles, conservation of labor hours, keeping track and maintaining perfect financial balance, and managing a team of professionals.

Education

Education
Nov 2009 - Present

Associates In Business Administration

Cincinnati State Technical College

Skills

Skills

Strong Performance Skills

Recognized and Received Numerous Performance Awards achieved at Sprint by the District Manager as well as the Regional Manager of Sprint.

Leadership Skills

- Co-Managed a team of highly motivated sales representatives at a Corporate Sprint Store by coaching and teaching sales reps to maximize sales and sales techniques while at the same time leading by example and maintaining a professional environment and a great customer experience. Managed a team of professionals at WashPro carwash providing costumer satisfaction and customer service.

Microsoft

Able to use the newest microsoft technology in order to publish documents, create spread sheets, create powerpoints, and create marketing/business advertisements. This skill will provide fellow team members/customers/bussiness associates with organization, better views of the company, and condensed way of looking at data.

Strong Communication Skills/ Customer Service Skills

Providing excellent customer service and working well with team members to exceed customer's expectations. Award winning customer service skills.

Certifications

Certifications