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Jun 2008May 2011


The American College, Madurai

Obtained the B.Com degree with First class - 65%

Jun 2007May 2008


St Britto Hr Sec School, Madurai

Passed with 84%

Jun 2005Jun 2006


St Britto Hr Sec School, Madurai

Passed with 77%

Work experience

Oct 2012Present

Process Associate

Tata Consultancy Services

Playing a role of Quality check person and User Acceptance T ester for process Applications.

Dealing with Retail services for AC Nielsen. Generating reports about the sales volume of esteemed clients like Unilever, P&G, Hershey, Kraft, Mondelez and General Mills etc., Doing Quality check for newly launched product reports to ensure quality to our clients. Part of UAT process for Consumer & Shopper Explorer and Homescan
Order Form applications.

May 2011Feb 2012

Indoor Sales Consultant

Country Vacations

Played a role of Indoor Sales consultant. Need to create interest among families about vacation and make them to join with our organization for better and luxurious vacation experience.


  • Selected for DRONA program which is only for Business expert level, within two years of work experience,
  • i have learnt end to end process within Nielsen.
  • I have been honored with a prestigious award given by Nielsen - “NIELSEN GOLD AWARD”. It is the award given only to one associate among all the towers under Nielsen.
  • I have got NIELSEN PILLAR AWARD for delivering Dr Pepper project with 100% quality. It is the award given only when delivering the big projects well before the SLA with 100% quality. For this award i have got $100 cash prize.
  • Awarded as STAR PERFORMER of the month in my work place which is highly valuable in TCS.
  • Got PERFORMANCE LINKED AWARD for thrice in my work place which is awarded for Outstanding Performance in a given month.
  • I worked on a quality document in order to reduce internal errors which was one of the major concerns for the team and derived at a strategic solution and decreased the internal error score by 64%.
  • I have created and worked on “HOF Enhancement project” and Automation of a particular client reports for FTE reduction. By implementing this project, effectively my team took the additional workload for 1 FTE without any increase in FTE.
  • I have planned and initiated 4 Automation to reduce manual effort and time. All of them are implemented and used by our team members.
  • Awarded as “Outside the Box Thinker” among the team.


  • Responsible for clients to raise correct requests to offshore.
  • Responsible for providing assistance to clients on Homescan Order Form.
  • Responsible to do UAT and get trained on the new enhancements related to process applications to train a team of 14.
  • Responsible for investigating client escalations regarding sales data within my team.
  • Maintaining all the quality documents as prescribed by TCS and has not received any Non-Compliance in the Audits conducted.
  • Responsible for maintain Accuracy and On-time delivery and other key metrics.
  • Responsible for client interactions and achieving more than the client expectations.


Ms Power point
Ms Excel
Ms Word
Infact WSS
Answers Desktop
Nitro (Nielsen Interface To Range Objects)
Workstation Plus
Consumer and Shopper Explorer
Tally ERP 9.0


Listening to music

Long drive in my bike

Playing cricket



Father’s Name                                                       O. Soundararajan

Mother’s Name                                                      S.T. Mahalakshmi

Date of Birth                                                           20th December 1990

Marital Status                                                        Single

Languages Known                                               English, Tamil (To read, write & speak)

Permanent Address                                             U/384, TNHB colony, Tamil nagar,

                                                                                     Koodal nagar, Aanaiyur,

                                                                                     Madurai - 625017


I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Place: Chennai

Date:                                                                                                                                                                                                              (BHAVANIRAJA S)