322 Clubhouse Lane, Wilmington, DE 19810
Summary
High energy professional with demonstrated ability to solve problems and please customers. Natural at working effectively with diverse populations, mentoring coworkers through example, maintaining highest standards of performance. Wide range of skills with aptitude to learn new concepts quickly.
Work experience
Education
CORE COMPENTANCIES
- Customer Focus: Dedicated to meeting or exceeding the expectations and requirements of internal and external customers via general care and excellent service; acts with customers in mind; consistently creates a win-win experience and solution; establishes and maintains effective relationships with customers; gains their trust and respect; is confident, flexible, efficient and effective when responding to requests, and monitors and evaluates customer satisfaction
- Drive for Results: Exceeds goals successfully; consistently a top performer; bottom-line oriented; persistently pushes self and others to be the best
- Collaboration: Leverages cross-functional resources and respective team members appropriately; establishes and maintains effective relationships that lead to better results; builds relationships and communicates effectively with direct reports, team, sales support, leadership and vendors; shares wins and successes; defines success in terms of the whole team; effectively manages time and projects, prioritizes work and focuses on task that add value; in an effective team member and leader
- Motivating Others: Creates a climate in which people want to do their best; can motivate all direct reports and team or project members; can assess each person’s motivation and use it to get the best work from them; delegates tasks and decisions; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel appreciates for their contribution; is someone people like working for and with
- Building Effective Teams: Blend people into teams when warranted; creates strong morale and spirit; fosters open communication; lets people finish and be accountable for their work; defines success in terms of the whole team; creates a feeling of belonging within the team
- Communication: Ability to follow up and exceed customer expectations; presents oral and written information clearly and concisely in a variety of communication settings and styles; can deliver messages that have the desired effect and impact