Download PDF

Work experience

Mar 2006Jul 2007

Sr. Customer Technical Specialist

Orange Business Services
  • Configure, maintain & troubleshoot customer routers
  • Proactive monitoring & follow Change Management
  • Provide Strategic plans for redundancy
  • Repeat call & Root cause Analysis
  • Ticketing Software: Clarify Network Too
  • Network Assessment and Documentation
Mar 2001Feb 2004

Customer Support Engineer

HFCL Satellite Communications Limited
3 (Himachal Futuristic Group Company) Designation: Customer Support Engineer VSAT; Broadcast Services; Networking; DSNG(Digital Satellite News Gathering) Van integration. Configure Router, Switches, LAN-Extender, Hub VSAT NMS from Scientific Atlanta Core Networking Skills(Hands-On experience) Networking Hardware Routers: Cisco(7200, 7600, GSR-10K, 12K, ASR1002) Switches: Cisco(6500, 4500, 4948, 3750, Nexus) Wan Optimization: Cisco WAAS Nortel: DPN-100 Family, TN1X, TN4X Application Load Balancers: Cisco ACE, Radware AppDirector, Radware AppAccelerator Routing & Switching Static Routing, RIP, OSPF, BGPv4, MPLS Traffic Engineering, Policy Based Routing, Route Filtering, Redistribution, Summarization Quality of Service(QoS) VTP, STP(RSTP, PVST, MST), Trunking, VLAN, Ether Channels, VSS Packet Core
Feb 2004Mar 2006

Project Engineer

Bharti Airtel Group Company
Designation: Project Engineer Implement, Integrate, Commission & Deliver Projects Configure Modems, Routers, Switches & perform ATP Coordinate with(Singtel, MCI, AT&T) for IPLC Troubleshoot Lease Lines & SDH network Monitoring Software: What's up Gold. Ticketing Software: HP Open View






Delhi University


Board of Technical Education



  1. CCIE SP#46477 – January, 2015
  2. CCIE R&S (Written)
  3. CCIP (MPLS, BGP, QoS & Routing)
  4. CCNA (640-801) (CCO ID: CSCO11066619)