Printing tool Download PDF

About Me

ServiceNow Certified Administrator & Developer with 2.10 years of IT Experience involved in implementation and support of enterprise applications based on ITIL framework. Designed, developed and implemented key modules such as Incident management, Service Request, Change Management, Service Catalog, SLA Configurations, Survey and Content Management. I intend to work within an organization where I can utilize my acquired skill- set and knowledge for its performance enhancement. Moreover I wish to add value to my-self by having a practical exposure to the prevailing management trends and practices.


Secondary School Certificate 

Model English School
Jun 2008Mar 2011

Bachelors of Science (Information Technology)

Vidyalankar School of Information Technology
Jun 2005Feb 2007

Higher Secondary Certificate  (Science)

Model college of Science


Jan 2013Present

ServiceNow Certified System Administrator

Oct 2013Present

ITIL Foundation V3Certified 


Technical Skills


Work Experience

ServiceNow Developer

Larsen & Toubro Infotech

Vision of the Project is to come out of the legacy “Track-IT” tool and adapt to ITSM best practices using ServiceNow

Phase 1 includes development of Incident, Service Request ,Service Catalog including the ESS portal

LDAP Integration using Mid-Server to import users