• Northborough Massachusetts

William W Gerber IV

Senior Project Manager


Advanced Blueprint programming for versions 3.6-7.2.4, Savant Audio/Video/HVAC/Lighting/PBX/Control hardware, Keynote and PowerPoint, WebX, Zoom, Join.me, Logmein and like platforms, Google for Business, Lutron Ra2, Homeworks QS, Vantange, Litetouch, Sonos, Ruckus Wireless, Networking Expert, Systems Design Expert, Teaching, Troubleshooting, and Communication Skils

Work History

Work History

Senior Project Manager

Jan 2008 - Present
Advanced Communication Technologies

On a daily basis I manage between 10-20 active projects and am responsible for a total of 40 residential and commercial automation projects.  I will manage the projects from start to finish including coordination between contractors, homeowners, architects, and Interior decorators.  Projects could be large as 20,000 sq. ft home with full Savant automation system including, Lutron lighting, IC Realtime cameras, Savant Climate control, DSC Security system, distributed  Savant Audio Video system.  I also manage the schedule for install crews ,along with any special access conditions, and coordinating with other trades that may be needed such as electricians and or carpenters.  I conduct initial walkthroughs with clients before the project starts, along with several more walkthroughs throughout the progress of the project.  At the end of the project I complete a walkthrough with the client again to review the project is completed to their satisfaction along with conducting a training for the client and users.

Other Responsibilities include:

  • Providing advanced Savant programming for special automation situations, custom profiles, and commercial board room themes customization
  • Provide first level technical support for install and service technicians
  • Provide remote support for clients with installed system, often using remote access software to login to a clients automation system, lighting system, or network to resolve any issues they may be experiencing
  • Attend vendor trainings to keep current on new and upcoming products
  • Utilize the vendor trainings to create and conduct internal ACT trainings to our technicians. 
  • Review all proposals and change orders for design integrity
  • Manage ACT's wired and wireless network, phone system and voicemail
  • Manage ACT's Google for Business e-mail, calendar, and cloud storage services
  • Purchase, deploy and test new products before being specified or installed to ensure operation meets ACT's reliability standards

Installation Technician

Oct 2004 - Jan 2008
Advanced Communication Technologies

Responsible for installation of home theater and distributed audio systems. I would begin working on the project at the wiring phase and continue through the completion of the project up to and including training the client.  Installs ranged in size from basic TV installs, up to a full house with 20+ zones of audio and 10+ TVs, with phone systems and computer networks.  Some installs that were retrofit projects required research on cable paths in existing walls and execution of the cabling with the least impact on the existing finished walls and ceilings.  I also conducted service calls on existing installs and troubleshot and resolved problems efficiently.

Skills utilized: cutting sheetrock to install speakers and snake wires in walls, install TV on wall brackets, program phone systems, program universal remotes, setup clients wired and wireless networks, programmed distributed audio systems and sources.  

Tel/Data Project Manager

Jun 2003 - Oct 2004
Ostrow Electric

I managed commercial tel/data wiring projects for a union electrical contractor.  Projects consisted of college dorms, commercial office spaces, medical research facilities, and hospitals.  Responsibilities consisted of assembling and sending out bids packages for projects, pulling permits from local municipality for project work, attending project meetings, price shopping material needed, securing a foreman and crew of appropriate size from the union hall, completing as built drawings and documentation, and generating change orders as needed.

Installation Technician

Aug 2000 - Apr 2002
TSG Rochester, NY

I worked as an installation technician for security, fire alarm and access control systems.  I would work on new installs along with service calls as I was dispatched.  I would conduct annual smoke alarm tests for area grade schools.  I would repair and maintain grade schools synchronized clock systems. While enrolled at RIT I was the main service technician for the on campus security and fire alarm systems.

Installation Technician Helper (Part Time)

Aug 1994 - May 1998
Custom Alarms, Syracuse, NY

I assisted with installation of fire alarms, phone, security, distributed audio, central vacuum, and access control systems in residences and business.  Tasks included running wires in new construction and retrofit applications, installation of motion detectors, door sensors, smoke detectors, speakers, keypads, main alarm panels, and other system hardware.