Work History

Work History
Jun 2004 - Present

Unit Secretary/Administrative Assistant

St. Luke's Hospital

Office support for Managers, Nurses, Doctors, Social Service and Care Management

In charge of supply orders and inventory control for the nursing division

Responsible for paperwork to be printed, faxed, documented and filed to appropriate areas

Assist Managers with audits, staff updates and Company procedures and policies

Using proper phone etiquette to direct calls to appropriate personnel

Answer and direct patient calls from the in house call system

Admit new patients to the division into the Hospital database

Update new and existing patient information in accordance with Company and State Regulations

Responsible for all clerical needs on the division

Mar 2001 - Jun 2003

Server

Harrah's Casino

Seating customers, taking food and beverage orders, expediting food and beverage to customers, responsible for exceptional customer service throughout their dining experience 

Education

Education
Sep 2013 - Present

Applied Science 

St. Charles Community College

Attending part time to ultimately graduate with an Associate Degree in Applied Science

Currently on the Dean's List

1992

High School Diploma

Francis Howell High School

All required education completed to graduate

References

References

Kathryn Cunningham

Friend of 12 years                           314-494-6424

Jamie Wilson

Co-worker of 10 years                   314-517-4472

Sara Jacoby 

Neighbor/Friend  of 9 years        314-359-3722         

Skills

Skills

40-45 WPM, over 20 years of customer service experience, skilled in Cerner and Kronos Computer Applications,  experience in Pathways to Healthcare Scheduling and PMM system and great attention to detail