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Work experience

Temporary Customer Service Representative

Metro One Telecommunications (closed)

Provided temporary customer service for City of Toronto utility services.Accomplishment: Completed approximately 100 calls per 8 hour shift.

Aug 2011Present

Research Assistant (Contract)

Measurement Learning Consultants

Perform data collection for research project. Recruit participants and administer a variety of tests.Accomplishment: Independently recruit the Portland participants.

Feb 2011Aug 2011

Director of Research and New Business Development

G4Recruiters, Inc.

Recruited for client companies in technical industries. Selected the best candidates for interviews. Performed searches that extended from sales managers to engineers and analysts.Accomplishment: Developed and implemented candidate sourcing strategies.

Aug 2008Apr 2009

E-Commerce Data Specialist 1

Portland State Bookstore

Fulfilled orders of clothing and textbooks for the website. Completed data entry, customer service, and cashiering.Accomplishment: Created and managed trade book inventory on website.


Social Media
Customer Service Skills
resolving issues, active listener, researching answers to questions
Computer Skills: Microsoft Office
Publisher, Powerpoint, Word, Excel, Outlook
Computer Skills: Windows
Windows 2000, Windows XP, Windows 7  
Research Skills
Clerical Skills
60+ WPM, ten key, office equipment, public speaking, editing, proofreading, data entry