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Internationally educated Human Resource Professional with a decade of experience in the Service; Specialty; Retail; Industrial; and Textile industries. I possess multiregional experience indirectly managing headcounts ranging from 500 to 1,500 employees. I’ve utilized my diverse experience in my field travels to stay knowledgeable of changes in the business as well as in H.R. to facilitate delivery of robust, innovative, support to my clientele. I also have in-depth experience in employee relations management, performance management, compensation management, and the corrective action process as well as maintain an abundant wealth of current professional knowledge and resources to stay abreast of ever changing trends in state and federal regulations.

Work experience

Sep 2008Present

Human Resource Generalist / Manager

Furniture Company

This firm is an international industry leader in the sale, rental, and leasing of furniture goods to commercial and residential clientele

I maintain all employee files for the SVC, Review and process all merits termination promotions demotions and changes in position for the SVC, create and maintain offer letters and all DQF files, Maintain and review Union contract, Create modify and post CareerBuilder ads, facilitate I-9 process, Educated, trained, updated, and consulted management on policy changes, onboarding, code of conduct, FMLA policy and benefits information.Guided leaders and managers through complex employee relations issues. Partnered with business leaders to plan and implement leadership development strategies. Successfully ensured policies and procedures are implemented for all employee relations, labor relations, hiring practices, change management, performance management, OSHA Safety, FMLA, Workers Compensations, Unemployment claims, RIF, employee separations, benefit administration, leave administration, employee incentives programs, metrics tracking and other functions for a H.R. department with an employee base of 600 + exempt and non-exempt employees within the region.

Oversaw performance management initiatives and coached managers and supervisors on disciplinary action and performance management procedures. Supported professional development, executive coaching, and management skill training through strategic human resource business partnerships. Maintains and coaches Employee Corrective Action process. Reviews and revises Job Descriptions and Job ads, Facilitates and reviews Performance Evaluation process for/with supervisors, Full cycle Recruitment, Participates in creation of new H.R. policy, Conducts employee exit reviews, Partners with all levels of management to assess and resolve needs, Facilitates Human Resource training where needed, Conduct investigations and respond to legal inquires.


sRemodeled, improved, and implemented yearly Service Center wide review and compensation process to create a streamlined method and a better level of efficiency through rigorous, analytical, and strategic review

sCo counseled and negotiated EEOC Mediation

sReview and Audit I9 for authorized aliens, citizens, and permanent residents

sRemodeled discriminatory policy language with guidelines for interpretation for employees company wide

sImplemented change in flu shot vender resulting in 50% savings of cost in prior year

sStrategically implemented accident kit forms and processes for 7 facilities and 14 vehicles

sCoach and council employees on development, performance management, disciplinary and    termination procedures

Jun 2008Sep 2010

Human Resource Field Generalist- Manager

Furniture Company

Furniture Company, New Orleans, LA

This firm is an international industry leader in the sale, rental, and leasing of furniture goods to commercial and residential clientele

AsaField Generalist,Ihelped to develop and coachstaff; as well as revised andrefined training manuals, maintainedtraining records,co-facilitated training process, maintained training materials, reviewed performancereviewsand recorded into HRISsystem, maintained recruitment process,researchedRIF performancereviews,remained apointofcontactforall field and management employment issues, assisted field staff with benefits related issues, facilitated field staff in time keeping, performance, and learning management; co- investigatedwhistle blower reports, developed and implemented divisionwideuseofsystematic performancereviewreports electronically, input full employee life cycle into HRIS, point ofcontact foremployeerewardsprogram, point of contact for Traveler’s Workmen’s Comp claim cases website, point of contact for background check administration, facilitated revision of safety manual and vehicle safety binder implementation, full cycle recruitmentgenerated standard and ad-hoc reports for management, direct back up for SVC Generalist, fielded all questions from district employees, demonstrated an ability to coach engage and facilitate employees.


sImplemented integratedemployeereviewreportprocesselectronicallythrough ULTIPRO

sCo-assimilated field inacquisitionprocess

sAudited and maintainedcompanysafetyregulations inmultipledistricts

sCo-development and modification of training materials and manuals

Feb 2007May 2008

Office Administrator, Human Resource

Construction Company

Construction Company, New Orleans, LA

This firm is a SME providing construction services to commercial and residential clientele

Asan Office AdministratorIgathered andresearched allpossibleviablebid proposalsforthe company; identified and partnered with the CEO on viableopportunities; counseled and coached employees in performance management and development, disciplinary action process, compensation, partnered with executive management to create innovative solutions to meet business needs, maintained time cards, and maintained employeefiles aswell asgovernmental bidcorrespondence. Conducted executive coaching sessions, maintained federal lawful people compliance for both the LLC and INC companies.


sMaintainedall employee paperwork and filings

sRetained Federal compliance for SME

sCommunicated and maintained all correspondencefor governmentbids

Nov 2004Sep 2006

Human Resource Intern

Resturant Company

Restaurant Company, Maryville, TN

This firm is an international industry leader in high quality restaurant foods

Asan intern Iobserved andlearned functionaloperationsof: Training, Administration, Recruiting,Risk Management, Employee andGuestrelations; upon learning, evaluating, and advancing to an expert level in each department I was tasked with finding innovative, and creative processes to help streamline each department and identify areas of overlap as well as areas that presented challenges and opportunities for the Human Resource Department. Through my exposure and advanced expertise of these departments my recommendations to innovate included: Utilization of employee numbers instead of S.S. numbers; bimonthly meetings with Training and Recruitment to determine how each department can smooth the transition from applicant to new hire; follow up with all departments to ensure the business core competencies are implemented streamlined throughout each department’s process promoting continuity; evaluate Training methods by utilizing needs assessments and determining the most persistent need to begin training; contemplation of moving to a common review date to help incentivize timely reviews; evaluation and analysis of reoccurring trends in Risk Management (loss prevention) translated to training scenarios to help reduce re occurring loss prevention trends among others.


s HelpedtoStream lineall H.R. Departments to create cohesiveness and efficiency

s Suggested use of implementation of employee numbers to sustain confidentiality integrity

s Co-lead employeemediationsand legalcomponents

s Developed expertise in verification of Drug and Background reportingknowledge ability


Sep 2011Nov 2012

Master's of Science

University of Worcester

The course focused on 'real world' business perspectives which can be applied in specific areas, with the chance to further investigate chosen specialism through an independent research project.

Alongside the academic development of key transferable skills, including:

  • Project management and problem solving skills
  • Planning, analysis, organisation and implementation skills
  • Teamwork, leadership and personal efficiency
  • Communication skills
  • Practical experience of relevant commercial software
  • Development of innovation, creativity and entrepreneurship
  • Development of Employee Engagement and Development
  • Marketing Management
  • Organisational Leadership & Change Management
  • Finance Management
  • Emerging Themes in  International Business
  • Human Resource Management
  • International Human Resource Management
  • Extensive Research Methods
Aug 2002May 2006


Maryville College

Designed to provide knowledge of the basic principles and analytical tools of human resource management as well as an understanding of the environments in which organizations operate. The curriculum prepares for careers in human resource management and graduate study in business.

  • Demonstrate understanding of the major theoretical perspectives in human resource management
  • Demonstrate understanding of the evolution of human resource management thought and practice
  • Analyze the economic, political, technological, and social-cultural contexts in which an organization operates
  • Interpret qualitative and quantitative data for organizational analysis, draw appropriate conclusions, and make recommendations based on the analysis
  • Conceive and execute an original research study related to human resource management thought and practice
  • Effectively communicate human resource management information interactively through the development and execution of an oral presentation
  • Principles of Management
  • Principles of Accounting
  • Human Resource Management
  • Management through Literature
  • Organizational Behavior
  • Principles of Finance
  • Strategic Management
  • Principles of Economics
  • Group Facilitation
  • Psychology
  • Social Psychology
  • Introductory Sociology
  • Inferential Statistics
  • Regression Analysis
  • Business Law



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