Work History

Work History

Forest leisure center-Graham Riddler-Newent

Apr 2012 - Present

Lifeguard

  • Duties included Supervising swimmers
  • Spotting hazards and preventing accidents
  • Giving advice on water safety
  • Controlling unruly behaviour
  • Water rescue
  • First aid including CPR

Stylist at All Saints-Hannah Garside- Gloucester

Jan 2015 - Sep 2015

Stlist

  • Serve customers using five-step customer service standard
  • Organise merchandise and stock inventories
  • Help customers with enquires – provide advice, styling tips and product knowledge
  • Resolve customer disputes
  • Effectively process stock inventories
  • Help when locking up dealing with large amounts of money

Jun 2015 - Sep 2015

Sales team

  • General office work such as sorting post, answering telephone calls, booking various car parts out and working on Edexcel.
  • Handling large amount of money via pay pal and a card machine
  • Paper work including costing parts for fleet and non-fleet vehicles

Jun 2015 - Aug 2015

Bar staff

  • Operating the till and taking cash.
  • Serving customers from behind the bar, offering advice on drinks.
  • Providing a professional, friendly and courteous service to all customers.
  • Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy.

Education

Education

Harper Adams University

Sep 2015 - Aug 2019

Bsc(Hons)Business Management and Marketing

(modules include: Principles of marketing, Business organisation and law, customer service and relationship marketing and Economic and business environment)

Newent Community School and sixth form centre 

Sep 2013 - Aug 2014

A Levels

  • Psychology C
  • Biology D
  • Physical Education B

Sir Thomas Rich`s School 

Sep 2012 - Aug 2013

AS Levels

  • Biology D
  • Chemistry U
  • Physical Education B
  • Psychology B

Skills

Skills

Time Management

Arriving for work on time is an essential skill in work and life.

Verbal communication

Talking to customers when working in all saints and when lifeguarding uses key verbal and personable communication skills

Leadership

Captain of many sports teams such as swimming and tennis captain in sixth form.

 

Teamwork

Part sports teams such as the university netball where teamwork is an essential part of the game. Also been part of the University equestrian team coming 3rd in the league table.

 

Achievements and interests

  • The National Pool Lifeguard Qualification (NPLQ) 8thEdition-IQL – Level 2 Award in Pool Lifeguarding, Intervention, Supervision and Rescue (QCF)
  • Fully trained in CPR and first aid
  • Horse riding-Member of the Ledbury hunt pony club and participated in many team events such as team show jumping, dressage and Eventing. Also represented Cardiff metropolitan university achieving 3rd place overall in the BUCS league.
  • Swimming-regular and competent swimmer as it one of the best sports to do to maintain fitness levels. Previously competed at club level, individually and within a team.
  • Netball-Member of the university netball team and previously played in sixth form.
  • Running-Keen runner as it is a great way to maintain fitness and keep healthy.
  • Travelling-Inter-railing around Europe (Amsterdam, Budapest, Prague, Slovenia and Croatia) for one month.
  • Full UK driving licence