Work experience

Work experience
2001 - Present

Consultant / Mediator

Ziegler Consulting

Consulting: - Business planning and analysis, project coordination, dialogue facilitation, requirements definition, business process/policy development - Education & training; business communications,presentations, workshops, training - Research; environmental scans, studies, assessments Appropriate Dispute Resolution: - dispute resolution, negotiation, mediation, coaching, mentoring

2008 - Present

Project Advisor

Canadian Executive Service Organization (CESO)

Project Advisor to Philippines municipalities implement e-business applications, including taxation and business licensing applications. I worked through CESO, an established Canadian NGO. CESO has a partnership with the Philippines, in which CESO provides experienced professionals (who volunteer their time & services), to the Philippines. All work is conducted on-site in the Philippines.

2010 - Present


Values-Based Business Network

Supporting local, living economies. The Values-Based Business Networking provides networking and learning opportunities for triple bottom-line, sustainabilility-oriented, businesses.

2003 - 2006

Online Mediator


Online mediator (of eBay disputes) with SquareTrade. As a contract mediator to SquareTrade, I mediated e-Bay transaction disputes, via the Internet. SquareTrade provided the online application to manage the dispute resolution process and content. There was an API between SquareTrade application and eBay data. I worked from my home!

1992 - 2001


Sierra Systems

Consultant roles included business analyst, project manager, facilitator, implementation support, proposal writer. Clients were typically large organizations, public and private sector, in Canada and the U.S.

1986 - 1990



Consultant roles included business analyst and project manager.