Work History

Work History
2001 - Present

Consultant / Mediator

Ziegler Consulting

Consulting: - Business planning and analysis, project coordination, dialogue facilitation, requirements definition, business process/policy development - Education & training; business communications,presentations, workshops, training - Research; environmental scans, studies, assessments Appropriate Dispute Resolution: - dispute resolution, negotiation, mediation, coaching, mentoring

2008 - Present

Project Advisor

Canadian Executive Service Organization (CESO)

Project Advisor to Philippines municipalities implement e-business applications, including taxation and business licensing applications. I worked through CESO, an established Canadian NGO. CESO has a partnership with the Philippines, in which CESO provides experienced professionals (who volunteer their time & services), to the Philippines. All work is conducted on-site in the Philippines.

2010 - Present

Director

Values-Based Business Network

Supporting local, living economies. The Values-Based Business Networking provides networking and learning opportunities for triple bottom-line, sustainabilility-oriented, businesses.

2003 - 2006

Online Mediator

SquareTrade

Online mediator (of eBay disputes) with SquareTrade. As a contract mediator to SquareTrade, I mediated e-Bay transaction disputes, via the Internet. SquareTrade provided the online application to manage the dispute resolution process and content. There was an API between SquareTrade application and eBay data. I worked from my home!

1992 - 2001

Consultant

Sierra Systems

Consultant roles included business analyst, project manager, facilitator, implementation support, proposal writer. Clients were typically large organizations, public and private sector, in Canada and the U.S.

1986 - 1990

Consultant

Accenture

Consultant roles included business analyst and project manager.

Education

Education