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Summary

I have been working as a writer, both technical and marketing for over 10 years. In addition to my responsibilities as a writer I have:

  • Written users manuals and online help from scratch for a variety of high tech industries, in particular telecommunications
  • Organized trade shows
  • Provided pre and post sales support to customers around the world
  • Coordinated work with subcontractors
  • Managed the company internet site, and wrote content based on SEO principles
  • Translated technical and marketing documents from Hebrew to English
  • Worked long hours along side with marketing, sales and engineering staff to get out multiple projects on time and within budget

I have worked both in start ups and large international firms. In the former, I acted as a "one-man show" and in the latter I worked as part of a team of writers.

The skills that I have acquired include being:

  • Completely versed in Microsoft Word, PowerPoint, and Visio, CorelDraw, Adobe FrameMaker, Illustrator, RoboHelp and Acrobat, and Macromedia Dreamweaver.
  • Knowledgeable in fiber optic networks, IP telephony, RF and Broadband over Ethernet technologies, and network access solutions.
  • Experienced in all forms of writing, including technical manuals, grant writing, web content, white papers, case studies, application notes, and email campaigns.
  • Trained in Author-it content management systems.
  • Experienced in project management systems including SharePoint and Agile.

Interest

Things that I enjoy include (not in any order of importance):

  • Jogging (I completed the 2009 Tiveria Marathon),
  • Gardening
  • Reading (especially about science and history; I love biographies)
  • Led Zepplin
  • Learning new subjects
  • Raising my daughter
  • My cats
  • Jazz (especially latin jazz)
  • Bach and Mozart
  • Cooking and baking (I make very good bread)

Work experience

Jun 2009Present

Technical Writer

Byron

Documentation: Interfaced with product managers and engineers to create high level data sheets, user manuals, application notes, and APIs for Power over Ethernet systems.

Mar 2007Jun 2009

Editor/Technical Writer

Context
  • Documentation: Interfaced with product managers and engineers to create high level documentation describing:
    • Advanced mobile and private phone system architectures
    • ECG systems used to diagnose heart disease
    • 3-D printers used to produce product models and prototypes
  • Editing: Edited a large variety of documentation used by engineering, sales, and marketing departments.
  • Translation: Translated marketing and technical material from Hebrew to English.
Jan 2006Apr 2007

Marcom Writer/Web Copy Writer

RAD Data Communication
  • Marketing Collateral: Created content for marketing documentation including brochures, direct mailers, web site content, etc. Wrote web content based on SEO principles.
  • Project Management: Interfaced with product managers for acquiring technical understanding for writing marketing briefs, and proofreading material for complex data communications systems.
Aug 1996Jan 2006

Technical/Marcom Writer

Foxcom

Documentation: Wrote user manuals and installation guides for hardware products and related software that are used in satellite communication, video and Internet distribution, and cellular phone industries.Marcom Literature: Created data sheets, application notes, system descriptions, sales proposals, RFQs, price quotes, and white papers.Presentations: Designed and created sales & marketing presentations.Vendor Management: Worked in conjunction with numerous contractors to design, create, and print the company's marketing materials.

Sales Support: Provided pre and post sales support, including product recommendations, price quotes, order entry into CRM, order confirmation, tracking information, and RMA support.

References

Allen Wald

Robert Eliaz

Sean Gordon

Work Samples

Education

Sep 1998Jun 1994

Rabbinic Ordination

Yeshivat Hamivtar
Sep 1980Jun 1984

BS Biology, BA History, Minor Chemistry

Virginia Tech

Skills

Illustrator, Corel Draw and Visio
Adobe Robohelp
Adobe Framemaker
Microsoft Office