Ben Waxman

Ben Waxman

Summary

I have been working as a writer, both technical and marketing for over 10 years. In addition to my responsibilities as a writer I have:

  • Written users manuals and online help from scratch for a variety of high tech industries, in particular telecommunications
  • Organized trade shows
  • Provided pre and post sales support to customers around the world
  • Coordinated work with subcontractors
  • Managed the company internet site, and wrote content based on SEO principles
  • Translated technical and marketing documents from Hebrew to English
  • Worked long hours along side with marketing, sales and engineering staff to get out multiple projects on time and within budget

I have worked both in start ups and large international firms. In the former, I acted as a "one-man show" and in the latter I worked as part of a team of writers.

The skills that I have acquired include being:

  • Completely versed in Microsoft Word, PowerPoint, and Visio, CorelDraw, Adobe FrameMaker, Illustrator, RoboHelp and Acrobat, and Macromedia Dreamweaver.
  • Knowledgeable in fiber optic networks, IP telephony, RF and Broadband over Ethernet technologies, and network access solutions.
  • Experienced in all forms of writing, including technical manuals, grant writing, web content, white papers, case studies, application notes, and email campaigns.
  • Trained in Author-it content management systems.
  • Experienced in project management systems including SharePoint and Agile.

Interest

Things that I enjoy include (not in any order of importance):

  • Jogging (I completed the 2009 Tiveria Marathon),
  • Gardening
  • Reading (especially about science and history; I love biographies)
  • Led Zepplin
  • Learning new subjects
  • Raising my daughter
  • My cats
  • Jazz (especially latin jazz)
  • Bach and Mozart
  • Cooking and baking (I make very good bread)

Work History

Work History
Jun 2009 - Present

Technical Writer

Byron

Documentation: Interfaced with product managers and engineers to create high level data sheets, user manuals, application notes, and APIs for Power over Ethernet systems.

Mar 2007 - Jun 2009

Editor/Technical Writer

Context
  • Documentation: Interfaced with product managers and engineers to create high level documentation describing:
    • Advanced mobile and private phone system architectures
    • ECG systems used to diagnose heart disease
    • 3-D printers used to produce product models and prototypes
  • Editing: Edited a large variety of documentation used by engineering, sales, and marketing departments.
  • Translation: Translated marketing and technical material from Hebrew to English.
Jan 2006 - Apr 2007

Marcom Writer/Web Copy Writer

RAD Data Communication
  • Marketing Collateral: Created content for marketing documentation including brochures, direct mailers, web site content, etc. Wrote web content based on SEO principles.
  • Project Management: Interfaced with product managers for acquiring technical understanding for writing marketing briefs, and proofreading material for complex data communications systems.
Aug 1996 - Jan 2006

Technical/Marcom Writer

Foxcom

Documentation: Wrote user manuals and installation guides for hardware products and related software that are used in satellite communication, video and Internet distribution, and cellular phone industries.Marcom Literature: Created data sheets, application notes, system descriptions, sales proposals, RFQs, price quotes, and white papers.Presentations: Designed and created sales & marketing presentations.Vendor Management: Worked in conjunction with numerous contractors to design, create, and print the company's marketing materials.

Sales Support: Provided pre and post sales support, including product recommendations, price quotes, order entry into CRM, order confirmation, tracking information, and RMA support.

Education

Education
Feb 1992 - Present

Yeda
Sep 1998 - Jun 1994

Rabbinic Ordination

Yeshivat Hamivtar
Sep 1980 - Jun 1984

BS Biology, BA History, Minor Chemistry

Virginia Tech

Skills

Skills

Illustrator, Corel Draw and Visio

Adobe Robohelp

Adobe Framemaker

Microsoft Office