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Work experience

Jul 2003

Coordinator, Volunteer Development & Nutrition Services

Pitt County Council on Aging

  • Lead volunteer force of 500+ in recruting, directing, motivating, and compliance
  • Have integrated HR processes into agency, including orientation, leadership training, performance management, and communications networks.
  • Directed the development of marketing tools through local university at no cost to agency.
  • Have integrated leased employees into agency, standardized their training, and have saved the agency over $1,000 a week in wage and benefits costs.
  • Have developed job descriptions, procedures manuals, a regular performance evaluation system, and assisted in training and development of administrative support personnel.
  • In last year, raised over $40,000 for capital and operations expenses.
Mar 2001Oct 2002

Director, Daycare & After-School/ Summer Programs

Trinity Christian School & Daycare
  • Managed a $300,000 budget and all HR responsibilities for 25 staff.
  • Led a fundamental and successful reorganization of the school.
  • Reduced operations expenses by 30% in the area of curriculum.
  • 60% of eligible teachers earned credentials, not including those with degrees or other education.
  • Designed and implemented tuition reimbursement policy to encourage learning.
  • Developed new-hire matrix based on experience and education.
  • Created two comprehensive handbooks for parents and for staff.  
  • Developed a grievance procedure for staff.
  • Developed job descriptions, procedures manuals, and a cooperative network among staff.
  • Developed and implemented a performance management system and transparency in the  expectations for each position.


Additional Notes

Earned PHR Certification in January, 2005.

Anticipate graduating with MBA in December, 2008.




Western Governors' University


Strategic Planning
Business Communications
Workforce Development
Organizational Development






Have directed Human Resources responsibilities at organizations ranging from 25 employees to 500 volunteers.  Excellent experience in helping the organization achieve its strategic goals.  Highly motivated and results-oriented professional with exceptional leadership, communications, and analytical skills.  


Jan 2011

Professional Human Resources (PHR)

HR Certification Institute