Work History

Work History
Apr 2010 - Present

Human Resources & Development Coordinator

First Community Federal Credit Union

Assisted HR Generalist with payroll and benefits administration. Performed recruiting, scheduling, and interviewing of job applicants. Collaborated with HR Generalist during recruitment program re-engineering. Performed training needs assessments, program design & development, training execution, and post-training program evaluations.

May 2009 - Apr 2010

Teller

First Community Federal Credit Union

Assisted members with monetary transactions, recommended additional services to enhance members’ financial health, protected members by following federal regulations and organizational policies, and volunteered as company mascot at community events. Minimized individual over/short incidents by executing fundamental money management techniques, resulting in a total shortage of $3 over six months of work.

Jun 2007 - Mar 2009

Entertainment Product Specialist

Circuit City

Attained knowledge for whole store sales, assisted department supervisors with communication of department goals, training associates, and tracking individual and department sales in addition to executing daily duties.

Jun 2005 - Jun 2007

Home Theater Senior Product Specialist

Best Buy

With corporate office assistance, redesigned and implemented new employee training programs, resulting in a virtual elimination of department turnover during the 2006 holiday season. Initiated ongoing development for current product specialists and created new scheduling and employee zoning standards.

May 2005 - Jul 2005

Financial Representative Intern

Northwestern Mutual Life

Recruited for one of America’s Top Ten Internships. Warm and cold-called potential clients, asked for an appointment via telephone, presented the company’s financial planning cycle, and collected personal financial information. Developed a financial planning analysis and financial strategies presentation for each client with the assistance of financial representatives with 4-10 years of experience.

Jun 2003 - May 2005

Entertainment Supervisor

Circuit City

Designed and implemented sales training materials to instruct product specialists on specific product benefits and consumers' thought processes. Revitalized department focus on executing essential job functions, initiated and tracked goals, and created excitement about full-solution home theater sales, leading to a 75% increase in large-package home theater systems during January and February of 2005.

Apr 2003 - May 2003

Student Manager

The Southwestern Company

Performed as an independent contractor in the direct sales of education products. Attended over 200 hours of advanced sales training. Prospected and approached families from various socioeconomic backgrounds. Taught success principles through direct sales (i.e. schedule, positive attitude, goal setting, and self-motivation) to new Student Dealers.

Sep 2002 - Feb 2003

New Car Sales Consultant

Tom Naquin Chevrolet-Cadillac-Nissan

Negotiated with customers in order to agree on either a monthly payment or a final price for their vehicle. Assisted clients with vehicle purchases by discussing their needs and desires of transportation, recommending a vehicle, and assisting with various options and services.

May 2002 - Aug 2002

Student Dealer

The Southwestern Company

Performed as an independent contractor in the direct sales of education products. Attended over 100 hours of advanced sales training. Prospected and approached over 3,000 families from various socioeconomic backgrounds. Executed all ordering, inventory, accounting, sales, scheduling, and delivery duties. Established success principles through direct sales (i.e. schedule, positive attitude, goal setting, and self-motivation), resulting in personal retail sales of $25,056.

Education

Education
May 2007 - Apr 2009

Bachelors of Business Administration

http://www.wmich.edu

Graduated from Western Michigan University’s Haworth College of Business in 2009 with a cumulative GPA of 3.03.

Focal classes included compensation and benefits analysis, collective bargaining processes, strategic business decision analysis, organizational staffing, development, and diversity.

Aug 2003 - Dec 2005

None

http://www.iusb.edu

Studied Core Business Activities - Micro/Macro Economics, Financial/Managerial Accounting, Marketing, and Media & Communications Strategies.

Skills

Skills

Microsoft Office XP - 2010

I have been using Microsoft Office suites for nearly 15 years (from the original Office '95). I am fully proficient in Word, Excel, Powerpoint, Access, Groove, and Publisher. My last overall proficiency test for Word and Excel placed my ability in the 93rd percentile.

Summary

B.B.A. in Human Resources Management, 6+ years retail sales experience, 5+ years personnel training experience, 2+ years direct sales experience, 2 years financial services industry experience, 1 year human resources experience.

Specialties

Payroll and benefits administration. Candidate recruiting, testing, and interviewing. Recruiting progam analysis, development, execution, and evaluation. Applicant Tracking System research, evaluation, analysis, and implementation. Project piloting - including research, barrier evaluation, project timeline development, assignment delegation and followup, and pilot ROI analysis. Training program needs assessment, development, execution, and evaluation. Work flow efficiency assessment, re-engineering, and evaluation.

Interest

I am a 3rd Degree Black Sash in Nei-Shun Chuan-Fa martial arts, and I thoroughly enjoy teaching. I have operated two schools in the past, with a max of 15 students. I plan to continue teaching within the next year.

I also serve on the Board of Trustees for the church my wife and I attend, the Otsego Church of God.

Objective

My primary objective is currently to continue learning and advancing within the Human Resources and Organizational Development field. I also have made a goal of beginning work on my Master's degree in Human Resources Development within the next 5 years.