Summary

A detail-oriented Army veteran sales professional successful at logistics, managing equipment, sales, and customer service; looking for employment in an organization.  Various skills include sales, up sales, typing, inventory, computer, and customer service. Goals include career advancement and helping others.

Work History

Work History
Apr 2013 - Present

Unit Logistics Clerk

United States Army
  • Accounted for over 75 million dollars worth of equipment;

  • Responsible for the request and issuing of office supplies; 

  • Minimized property loss by keeping accountability of issued equipment;
  • Kept accurate record of incoming and outgoing supplies and equipment;

  • Handled sensitive materials using discretion;

  • Prepared all organizational supply documents in a timely manner;

  • Located and conducted inventories of accountable items;

  • Informed customers their requested items had been received;

  • Operated in a professional office environment;

  • Supervised and trained several junior personnel,

  • Operated Microsoft Office using computer skills;

  • Performed well under pressure;
  • Inspected completed work for accuracy and compliance with established procedures;
  • Ensured safety procedures were adhered to;
Apr 2012 - Jan 2013

Automotive Electronics & Security Technician

Sound Works
  • Negotiated prices and features with customers;

  • Closed sales and ensured the customer was satisfied;
  • Installed car audio and security electronics according to procedures;

  • Diagnosed and repaired issues with vehicle electronic equipment;

  • Estimated cost of repairs based on parts and labor prices;
  • Utilized customer service skills to assist customers in person and on the phone;
Feb 2010 - Jun 2010

Customer Service Advocate

AAA Auto Club Group
  • Informed the customer on the benefits of purchasing memberships;  

  • Used interpersonal skills to properly assist the customer and their needs;

  • Offered additional products to customers before closing the deal;

  • Generated customer interest in services and products offered by AAA;
Jul 2008 - Dec 2009

Call Center Agent

Procom, Inc
  • Contacted leads by phone to solicit sales for goods and services;

  • Answered inbound customer service calls regarding returns and purchases;

  • Worked as a team player;

  • Assisted customers by providing the information they needed;

  • Built customer loyalty by following up on questions and call backs;
Jul 2007 - Jan 2008

Call Center Representative

Procom, Inc
  • Informed customers about our merchandise available and how they fit their needs ;

  • Utilized computer and communication skills to capture many sales by phone;

  • Ensured that sales were completed in a timely manner;

  • Adjusted sales scripts to adapt to the needs and interests of the customer;

Education

Education
Dec 2011 - Apr 2012

Automotive Electronics Installation & Custom Fabrication Certification

Mobile Technical Training

Earned a Technical Certificate while learning how to install car audio, video, and remote start systems.

May 2010 - May 2011

Business Management

North Central Missouri College

Completed 33 college credits of Business Management classes.

Aug 2003 - May 2007

High School Diploma

South Harrison High School

Earned a High School Diploma while attending business classes; including entrepreneurship, finance, and marketing.

Awards

Certifications
Mar 2015 - Apr 2016

Army Achievement Medal

Department of the Army

Specialist Benjamin Stewart worked countless hours, accounting for over $75 million worth of equipment in PBUSE and correcting shortages for 2,6363 items during the change of command. Specialist Stewart maintained meticulous accountability throughout his entire process, with over 30 LINS of items turned-in, 26 adjustment reports submitted and processes. This resulted in zero loss investigations, and only accruing $152 in statements of charges total.

Apr 2014 - May 2014

Army Commendation Medal

Department of the Army

PFC Stewart distinguished himself by exemplary service while serving as the Company supply clerk. PFC Stewart's dedication to duty and attention to detail served well as he ensured accuracy. PFC Stewart demonstrated proficiency and wisdom during the issue and turn-in of MILES gear, resulting in minimum property loss. PFC Stewart's ability to conduct supply operations far exceeds his pay grade and directly contributed to the success of the mission.