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Work experience

Jul 2005Sep 2010

Professional Services Engineer


The company develops OSS softwareautomates the end-to-end process of designing networks.

  • Worked with key customers such as Verizon, Sprint, Cisco and Bell Canada. I was actively involved throughout the product lifecycle: defining requirements (includes supporting the client during the characterization and definition), development, solution implementation in production, customizations and ongoing maintenance.
  • Managed integrations between the system and customer environments.
  • Led the Best Practice activities: redevelopment of the training plans for staff that included dozens of lessons, presentations, documents and processes. That helped increased productivity and reduced new employees on-boarding times and learning curves.
  • Initiated automation work processes, a move that dramatically reduced human errors and the need for human involvement.
  • Optimized and improved existing processes by building a system that proactively identified defects before they occurred and their handling before they had any impact on the client.
  • Led massive improvement in the interface between the Core layer and the Business Logic – yielding reduction of over 10% in development time and code review/maintenance needs.
  • Helped in pre-sale processes, especially during POCs. The assistance was instrumental in closing deals of hundreds of thousands and penetrating to new markets.
2004Apr 2005



The company provides network solutions which support voice, video and data traffic over Ethernet edge network.

The position included:

  • Manual and automated Layer2-3 testing of communication equipment (Switches & Routers).
  • Integration testing.
  • System testing.
  • POCs.

Tier 1/2 Support


The position included technical support, assisting in operation and maintenance of computers (hardware and software) and trading communication networks including remote sites support. 


Technical team leader


1997-1998: Technical team leader

  • Managed a team of four technicians.
  • Support and assist technical field operation.
  • Training new employees.
  • Implement of new systems, equipment and techniques and trainings of system operators.
  • Coordinate professional tasks between IDF different departments.

1995-1997: Help desk and communication systems technician.


Oct 2000Aug 2004


Ort Braude

Computer science studies and practical experience in data compression, cryptology, medical information systems, search engines, Internet technologies and distributed databases.




Professional Knowledge

  • Programming languages and Workspaces: C#, Visaul Basic, XML, SQL queries and Data Base.
  • Networking: Layer 2/3 netowrk equipment (Switches & Routers), Sniffers, trffic simulator (IXIA & Agilent) including experience in manual and automation tests.
  • OS: Windows (7 & XP) and Office.


  • Great people skills and teamwork.
  • Ability to work under pressure and multi-task.
  • Self-learning ability.
  • High motivation and willingness to work with dedication and responsibility. 
  • Technical and service oriented.



ISO9002 Certification