Bénédicte Galibert

  • Barcelona, Spain
  • +34 659 431 824
  • benedicte.galibert@gmail.com - 06.05.1988
Bénédicte Galibert

Senior Manager - Key Account Manager

Summary

Detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Self-motivated service-focused professional who demonstrated history of achievements, while ensuring high customer satisfaction and a positive company image. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values. Eager for professional growth and increased responsibility in a challenging and multicultural environment.

Work History

Work History
Jan 2015 - Present

Senior Manager - Key Account Manager

Amaris - Barcelona, Spain

Objective:

  • Stabilize and extend a critical  Business Unit shared between Barcelona, Valencia and New-York
  • Take responsability of the Key Account Management of one of our main client (New-York, Italy, Switzerland, Spain)
  • Coach and Mentor new managers in Barcelona and Valencia
  • Support the opening of a new office in Valencia

Role as Senior Manager:

Coaching

  • Coach and Mentor of Managers to ensure optimal competitvness

Business

  • Key Account Management
  • Transform the Service Delivery Model (from Time and Material to Managed Services or Fixed Price Project)
  • Define the development strategy and services offered
  • Develop trade relations with partners, major multinational accounts

Human Ressource

  • Develop my business unit by recruiting my own team of consultants and managers.
  • Enhance the expertise and pilot the careers of my team of consultants and Managers.

Management

  • Financial Management: Analize and Optimize the P&L
  • Invoicing and Client Recovery Management
  • Legal Management

Key Achievements:

  • Made my managers successful with a  strong overall growth of my Business Unit
  • Managed and supported one of my Manager in the opening of Valencia Office
  • Stabilized a declining activity which accounts for more than 25% of our Spanish Turnover (setting-up a global agreement)
  • Business Unit: 35 Consultants + 2 Managers
  • Turnover: €1.5 Million
  • Opening of new client: 1
  • Developed and managed a new international offer (Quality Assurance)
Sep 2014 - Jan 2015

Manager

Amaris - Barcelona, Spain

Objective:

  • Stabilize a critical Business Unit shared between Barcelona, Valencia and New-York

Key Achievements:

  • Client and Consultant satisfaction (newfound  confidence)
  • Team: 25 Consultants
  • Turnover: €1 Million
Sep 2012 - Sep 2014

Manager

Amaris - Lyon and Aix-en-Provence, France

Objective:

  • Create and develop from scratch a sustainable and rentable  Business Unit in a new region - South East of France. 
  • Open a new office in Aix-en-Provence

Role as Manager:

Business

  • Define the development strategy and services offered
  • Develop trade relations with partners, major multinational accounts (prospecting, processing the needs, setting-up technical and financial proposal, negociating/closing)

Human Ressource

  • Recruit and manage the consultant teams: engineering graduates and business graduates (interview, project follow-up, annual evaluation and remuneration, management and communication)

Management

  • Financial Management: Analize and Optimize the P&L
  • Invoicing and Client Recovery Management
  • Legal Management

Key Achievements:

  • Opened the Aix-en-Provence Office
  • Team: from 0 to 15 consultants within 2 years
  • Turnover: from 0 to €1 Million within 2 years  (overperforming the margin target)
  • Opening of new clients: 10
  • Financial stability through a diversification strategy (clients, sector, business lines)
May 2011 - Aug 2011

Process Engineer

Servier - Arklow, Ireland
  • Optimised production processes
  • Developed and implemented KPIs (ERP : JD Edwards)
  • Prepared reports, flow diagrams and charts
  • Worked very closely with operators, supervisors and managers from production, performance, quality, IT and finance departments to improve the efficiency, output and safety of the plant

Key Achievements:

  • Extra prosperity: 9.4 M€/year
  • Gains: 121 k€/year

Amaris

Amaris is an independent and international Consulting Group specialized in Management and Technologies.
Amaris operates in over 40 countries delivering services in Business & Management Consulting, IT/Information Systems, Telecommunications & Networking, Engineering, Pharmaceutical & Biotechnology.
Since 2007, the company has grown exponentially and is committed to building lasting relationships with its clients, delivering innovative solutions from project inception to execution.

Education

Education
Dec 2014 - Dec 2014

Training - Senior Manager

ATP - Amaris Training Program
  • Coaching Selling Skills: the Fundamentals
  • Management: Advanced Techniques for Difficult Situations
  • Key Account Management Specificities & Challenges
  • Time & Stress Management
Sep 2012 - Feb 2013

Training - Manager

ATP - Amaris Training Program
  • Interpersonal Communication & Case Study: Selling Yourself / Selling Amaris
  • Managing a Profit Center Part 1: Pricing
  • The Prospection Meeting
  • Handling a Need
  • Legal Aspects
  • Maintaining Contacts: the Harpoon Tactics
  • Negotiating & Closing: the Basics
  • Management
  • Service Centre & Outsourcing
Sep 2006 - Jun 2012

Industrial Engineering - High Level Sports Section

INSA de Lyon
  • Marketing, strategy
  • Financial Management
  • Decision-making and Optimization
  • Logistic, Planning and Scheduling
  • Project Management
  • SAP

Skills

Skills

Languages

  • French : Mother tongue
  • English : Fluent
  • Spanish : Fluent

Business

  • Strong entrepreneurial spirit
  • Keen sense of communication
  • Strength of conviction
  • Leadership
  • Ability to identify talent
  • Ability to develop capacities to adapt to local economy

IT

Word, Excel, Publisher, Power Point, MS Project

Interests

Sport

  • Handball : Former High-Level Athlete (more than 4 years in the Second French League)
  • Squash

Community Involvement

  • Rotary: International service organization whose stated human rights purpose is to bring together business and professional leaders in order to provide humanitarian services, encourage high ethical standards in all vocations, and to advance goodwill and peace around the world.

Travel