Jun 2014 - Present
Toronto International Celebration Church- Toronto, Canada
Toronto, Canada Handling projection on Sundays(media team), help in organizing, arranging items around for events and work as a team.
Ensuring slides are arranged according to the order to be presented and control the flow/process during a normal Sunday service.
Check for errors and eliminate anything that may affect the presentation.
Pre Sales Specialist
Apr 2011 - Nov 2014
Thomson Reuters - Bangalore, India
Received outstanding performance award for quarter 4, 2011.
Praised for work sent out to product specialists in Singapore for Client“ Mizuho MY” who signed a deal of $4180(USD) per month with Thomson Reuters. Promoted from content analyst to pre sales specialist within two years.
- Performing coverage checks and field mapping based on team MOW and client guidelines and provide support to the sales specialists group.
- Creating and managing enhancement requests to add missing instruments to the database, post resolution follow up with the client to ascertain the impact of the coverage request in the sales process for that client.
- Understanding the role across all markets and a range of products investigating and resolving client queries.
- The role also involves strong stake holder management with product and sales specialists, account managers and product managers.
Customer Service Representative
Jul 2009 - Mar 2010
Accenture - Bangalore, India
Praised for communication skills, achieved high score in quality tests conducted while monitoring calls
- Providing service to customers residing in the United Kingdom.(B2C)(More than Insurance). Helping customers in changing or correcting their motor or pet insurance policies.
- Handled inbound calls, escalations and provided sales and solutions to customers in need. Offered quotes for Car, Pet and Home insurance to new and existing customers. Follow up with clients or customers for a quote on insurance.