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Summary

BSc Hons’ Computer Science student at Anglia Ruskin University, Cambridge. Years’ of experience delivering the best customer service to all nationalities, working for John Lewis has allowed me to become task focused and use time efficiently. Academic experience in front end development and user experience design & research.

Experience

July 2016Present

R&D Innovation Enablement Graduate

Johnson & Johnson (1 year) 

R&D Innovation Enablement Graduate at J&J (1 Year)

Part of the Digital Innovation team working in the digital health space at the Johnson & Johnson London Innovation Centre. Specialising in business intelligence (BI) tools to perform analytical reports on JJDC investment data. High level of responsibility included IT Support for CEO, Directors and Senior VPs. Networking throughout EMEA & US.

Jul 2014Aug 2015

Front End Designer (Internship)

Acteon Communication and Learning

Front End Designer at Acteon (1 year 2 months)

During my internship I focused on e-learning applications, my objective was to explore web trends and user experience whilst working with industry-advanced applications to design unique, creative, modern work that is clean and professional. I worked on projects for clients such as: Bayer, AstraZeneca, GlaxoSmithKline, Channel 4, Daiichi-Sankyo, HC-One, UKTV and many more.

Sep 2013Jul 2014

Student Ambassador

Microsoft

Student Ambassador at Microsoft (11 months)

Part of a nationwide campaign of 150 students spread across 70 Universities collaborating with Microsoft to promote Windows 8 amongst the UK student community. Head Office training in London has given me excellent product knowledge allowing me to confidently market through public stands, one-to-one tutorials, social media posting, and flyers. 

Nov 2011July 2016

Sales Assistant (Part-time)

John Lewis

Technology Department at John Lewis (4 years + )

Delivering exceptional customer service and building close relationships with customers/clients to increase sales. Working for John Lewis has allowed me to develop first class standards that I can portray in all my work. Trusted to manage sections on my own and deliver instructions to colleagues.

Mar 2010Oct 2010

Punt Chauffeur

Cambridge Punting Co

Punt Chauffeur (8 months)

Tour guide along the backs of the river cam,(Magdalene College to Queens' College) to visitors to Cambridge, gaining valuable experience in communicating with people from all over the world.

Education

20122016

BSc Hons, Computer Science

Anglia Ruskin University - Cambridge, UK
20102012

A Levels - I.T, Art, Media

Long Road Sixth Form College - Cambridge, UK

Skills

Business Intelligence Tools

Tableau, QlikView, Salesforce

Analytical Reporting

Landscape analysis, Debt/Ageing analysis 

Web Development

Front-End Technologies - HTML, CSS, Javascript

Innovation Strategy

Recommendations

Alistair HammerAccount Manager at Momentum Worldwide
Alistair managed Ben at Microsoft

"
Ben is extremely outgoing and personable and his motivations and ideas towards the Windows ambassador programme this year have always been insightful and innovative. 

He was an asset and key member to the Windows ambassador programme, and would continue to be for any future employer."

David WeeksMarketing Manager at Microsoft

"Ben performed well as Windows Go-To Ambassador. Thanks to his interpersonal skills, he was able to raise awareness and favourability for Windows among his peers on campus. I would recommend Ben, for any position as, he naturally rises to the occasion when presented with something he is passionate about."

Computing Courses Completed

Introduction to Programming (MOD003212) Computer Systems (MOD002580)
Fundamentals of Design (MOD002581) Database Design and Implementation (MOD002589)
Design of the Internet (MOD002552) Network Routing (MOD003262)
Operating Systems (MOD003218) Software Engineering (MOD003263)

Interests & Hobbies

Skiing Mountain Biking - Downhill / 4X
Football (Cambridge City Res) Rugby (Cambridge RUFC)