Interest

Reading, writing, acting, improv, yoga, nature walks, lakefront, theater, dining, and movies.

Summary

  • A progressivecareer inhospitality achieving consistent growth into supervision / management.
  • Fine, casual, family dining environments... banquet and catering service.
  • Comprehensive background in restaurant operations: Planning, Scheduling, Ordering, Inventory Control, Front-end Service, Cost Controls, Cash Management, Opening/ Closing Procedures.

Objective

A responsible position in a progressive environment with growth potential drawing on successful hospitality/ management experience.

CustomSmall

About Me

I have enjoyed a rewarding career in the hospitality industry since high school. This path has lead me to achieve excellent customer service skills and several promotions leading into management.

Though I do enjoy all the responsibilities that come with management, I would be equally pleased to find employment as a staff member where I can be front center in achieving guest satisfaction.

I have every confidence that I can adapt my current skills to any position in your company and work my way up!

Work History

Work History
Mar 2012 - Present

Bartender

Chicago Joe's

  • Meet and greet guest as they arrive. 
  • Service bar and wait staff. 
  • Answer phones. Carry out/ delivery/ reservations. 
  • Clean and stock bar.
  • Design, promotional flyers, menus, etc.
Sep 2011 - Dec 2011

Supervisor

Chicago Sportservice
  • Supervise front and back of house operations during the Chicago Bears games at Soldier Field.
  • Opening and closing inventory.
  • Cash handling
  • Payroll
  • Customer service 
Sep 2008 - Aug 2011

Bartender

Boni Vinos

  • Provide, prompt, friendly, efficient service to guest and wait staff for a busy, privately owned restaurant located in the Chicago Loop financial district specializing in Italian cuisine and pizzas. 
  • Daily stocking and cleaning of all bar areas.
  • Cash handling
  • Answer all incoming phone calls. Carry out, delivery, and catering orders.
Jun 2006 - Jul 2008

Restaurant Manager

China Grill
  • Supervise front and back of the house activities of a business/ casual restaurant located in the Hard Rock Hotel, serving Asian influenced world cuisine with fusion cocktails and extensive wine list
  • Payroll/ Purchasing. 
  • Worked with various methods of OPEN TABLE.
  • Gained knowledge of Micros POS Systems.
Mar 2001 - Jun 2006

Restaurant Manager

Grillroom Chophouse & Wine Bar
  • Direct front and back of the house activities of white table cloth, business casual dining establishment serving steaks, chops, and seafood with an extensive wine list.
  • Staffing, training, scheduling of employees.
  • Established respectful clientele through marketing, table visits and concierge referrals
  • Prepare reports for CEO’S; upload DSR, complete weekly labor projections, invoicing, bank deposits, and budgets.
  • Gained knowledge of Aloha POS system.
  • As Catering Manager, oversaw functions for up to 1,500 diners. Successfully landed and managed order for 2,000 sandwiches.
  • As Deli Manager: increased sales to record levels in first quarter.

Skills

Skills

Aloha, Sharp & Micros POS System

Microsoft

Education

Education
Aug 2012 - Present

Truman College

Microsoft Word, Excel and Power Point

References

References

Bob Martin

Bob Martin was one of the

General Managers during my

employment at the Grillroom

Chophouse & Wine Bar. He

was promoted to district partner

and is now working for Smith &

Wellensy's.

Sonia Antonio

Sonia and I were team

members for China Grill's

management team until we

were laid off due to lack of

business in 2008. Since then

we have stayed in touch and

become friends. She is

currently working at Goose

Island.