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Qualification Profile

Highly effective, results-oriented, administrative office professional with 18 years of relevant work experience, including, customer service, records management, time management, and project management skills. Create professional documents that enhance company image and productivity using Microsoft Office. Strong written, oral, and electronic communication skills. Excellent interpersonal skills. Honest, ethical, and possess strong work ethic.


Jun 2014Present

Currently working toward an A.S. in Business Technology  with a GPA of 4.0                                                                                           

Ozarks Technical Community College

Work experience

Jul 2014Present

Administrative Assistant | Help desk Manager

Lebanon R-3 Schools | Technology Department
  • Communicate with technology users, staff and vendors to understand, identify, document, and resolve problems
  • Provide Help Desk support by assisting employees and service providers with questions or concerns via the telephone, email, or in person.
  • Assist Director of Technology with management of entering and followup of purchase orders of software and hardware for all buildings.
  • Create professional documents in Microsoft Office, accurately type 64 wpm.
Sep 2007Jun 2014

Administrative Assistant/ Financial Aid 

Lebanon R-3 Schools | Lebanon Technology & Career Center
  • Assist the Director of Lebanon Technology & Careen Center with the management, of adult student's enrollment, attendance and upkeep of student files.
  • Disperse financial aid to adult students, Responsible for all documentation and verification of financial aid
  • Create professional documents in Microsoft Office
  • Communicate with community members about creation and management of Community Education Classes

Sep 1997Sep 2007

Administrative Assistant

Lebanon R-3 Schools Parents as Teachers
  • Office duties: coping, filing, managing inventory, data entry
  • Enrollment of families into PAT