Cortnie Beatty

  • Springville Utah

Customer Service Representative

Work History

Work History
Aug 2014 - Present

Customer Service Representative

Property Solutions Inc. Leasing Center
  • Trained, coached, and mentored new staff to ensure smooth adoption of company programs
  • Exceeded company objectives with productivity, time management, call quality, company values
  • Exceeded in areas of maintenance, resident, and lead calls
Mar 2012 - Nov 2012

Receptionist

Beck Chiropractic
  • Implemented new patient files and documents
  • Managed schedules, appointments, and meetings
  • Input finances, insurance, etc.
  • Customer support, service, and product selling
Mar 2011 - Nov 2012

Customer Service Representative

Payless Shoe Source
  • Interact with customers and provide excellent service
  • Product selling, representation, and management
  • Lead meetings, discussions, and trainings

Education

Education
Sep 2010 - Present

Bachelor of Fine Arts

Brigham Young University

Theatre and Media Arts - Costume Design and Construction

Skills

Skills

Management Skills

  • Exceptional interpersonal communication
  • Staff training/development
  • Effective leader
  • Customer service-oriented
  • Deadline-oriented
  • Efficient multi-tasker
  • Consistently meet goals

Computer Skills

  • 65  WPM
  • Word Documents
  • Spreadsheets
  • Email
  • Presentations