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Sep 2006Sep 2007

Master of Arts

Coventry University

Related Coursework:

Diplomacy & the International System, International Law in the Contemporary World Arena, Law of Diplomatic Relations

Aug 2002May 2006

Bachelor of Arts

Texas Christian University

Related Coursework:

International and Intercultural Communications, Advertising/Public Relations Copy and Production, Communication in Society, Media Editing & Writing, Principles of Advertising and Public Relations, Technical Writing and Document Design, Law and Ethics of Mass Communication, Writing for Advertising & Public Relations, Information Graphics, Research and Evalution for Communication Specialists, Issues and Crises in Public Communication

Work experience

Dec 2008Present

Consumer Marketing Assistant

Human Rights Campaign
  • Researched trends and best practices in non-profit retail: Developed e-commerce site to reflect trends and best practices including development of m-commerce site
  • Maintained vendor and contractor files: Handled vendor and contractor requests
  • Assisted with Action Centers needs including public outreach and education; grass-roots advocacy 
  • Responded to internal and external requests for information, created press packets
  • Completed administrative tasks as needed

Accomplishment: Successfully transitioned website and consumer marketing deliverables to a new fulfilment house. Assisted the consumer marketing department in securing a celebrity endorsement for retail fundraising initiative.

Apr 2000Aug 2008

Assistant Manager

  •  Advised upper-level management on communications, company policies, staffing
  • Coordinated employees, group travel up to 30, served as on-call travel specialist
  • Managed front desk, responded to phone and mail queries, processed enrollment forms, handled all sales transactions, balanced daily deposits
  • Operated retail shop performing general administrative and customer service duties

Accomplishment: Successfully managed and developed an innovative and cost-effective special events program.

May 2003Aug 2008

Special Events Assistant

Bunch of Grapes Bookstore
  • Supported VIP, book signing events including set-up, sales, guest services 
Nov 2006Mar 2007

Student Ambassador

Phoenix Foundation
  • Promoted Coventry University’s Annual Fund campaign-introducing alumni relations concept, collected demographic data, updated alumni records
  • Participated in telethon several times weekly for duration of campaign

Accomplishment: Helped foundation raise £20,000 in pledges from Coventry University graduates in first-ever telephone campaign.

May 2006Oct 2006

Front Desk Receptionist

  • Welcomed customers, maintained lobby
  • Provided administrative support for office of 10, scheduled pickups, switchboard operations, coordinated conference and meeting space
  • Performed basic insurance quotes, produced client media including quote books and renewal packets
Aug 2002May 2006

Data Entry Associate

Development Information Services
  • Processed alumni donations: data entry, uploaded scanned images, updated alumni records; ensured accuracy of printed receipts, filed matching gifts
  • Coordinated with Development Office
  • Performed general administrative duties: mail distribution, fax and copy operations


Minored in Japanese at Texas Christian University
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Adobe InDesign
Adobe Photoshop
Internet Research
Microsoft Office
Advanced knowledge including PowerPoint, Excel, Word and Outlook.
Minored in French at Texas Christian University including advanced coursework in composition and conversation