Work History

Work History
2010 - 2012

Program Manager

HOME, Inc.

In 2010, I began work as an AmeriCorp volunteer to build from the ground up a mentor program for our high school youth studying media in the Boston public schools we partnered with. In August 2011, I was hired as the Program Manager to continue the expansion of the program.  I was the sole administrator of program and as such was responsible for program planning, marketing, communications, administration, and evaluation. Responsibilities included:

  • Developed and administered mentor program for high school youth studying media.
  • Wrote program operations manual.
  • Developed several brochures, published two articles, and created additional collateral materials to support marketing efforts.
  • Coordinated marketing and outreach efforts to a dozen area colleges, 20 professional associations and over 100 segments of media industry to recruit mentor volunteers.
  • Researched new funding resources and contributed to the writing of grant proposals resulting in one financed proposal.
  • Developed mentor curriculum and handbook.
  • Taught mentor training workshop.
  • Monitored matches and planned several organizing activities for mentors/mentees.
2006 - 2009

Office Temp

Spherion/KNF&T

Provided administrative support (secretarial, clerical, data entry) Boston area businesses and to various schools at Harvard University.

1999 - 2004

Homebuyer Services Coordinator

Massachusetts Housing Partnership
  • Processed 25-50 homeowner requests per month for mortgage payoffs; recaptured subsidy funds from participating lenders.
  • Analyzed over a dozen homeowner refinance/subordination requests per month by reviewing closing documents, financial analysis of refinance, referring homeowner to counseling if necessary, and writing up case recommendation.
  • Tracked delinquent borrowers and foreclosure actions on a monthly basis. Referred homeowners to counselor when appropriate.
  • Managed delivery of HomeSafe services to three community contractors including providing technical assistance, writing up performance evaluations and making payments for services rendered.
  • Maintained relationships with counselors, pro-bono attorneys, lending officers, and other service providers.
  • Wrote content for Soft Second web site and updated web site data on a monthly basis.  
  • Prepared a variety of database driven reports for internal and external users.
  • Assisted program director in outreach and marketing efforts.
1994 - 1999

Office Temp

Office Specialists/Misc. Temp Agencies

Provided administrative support (secretarial, clerical, data entry) for a variety of firms on a short and long term basis.

1993 - 1994

Substitute/GED Teacher

Boston Public Schools
  • Prepared lesson plans utilizing a variety of pedagogical techniques.
  • Testing, assessing and counseling students.
1989 - 1990

Director of Community Organizing Unit

Tri-City Community Action Agency
  • Supervised three community organizers around issues pertaining to affordable housing, health care, and homelessness.
  • Completed monthly reports, monitored budget, wrote quarterly reports to funders and assisted staff in writing funding proposals.
  • Supervised volunteers and provided support to develop their leadership potential in community.
  • Worked with tenants to develop a limited equity cooperative.
1987 - 1988

Research, Community Reinvestment Unit

NYC Commission on Human Rights
  • Coordinated activities of Community Reinvestment Unit, an office of the commission created to track discriminatory lending practices of financial institutions in low income and minority communities.
  • Conducted three workshops on how to research mortgage lending by financial institutions.
  • Researched and wrote report on multi-family lending activities by the Community Preservation Corporation of New York and its impact on gentrification in one Manhattan neighborhood.
  • Tracked relevant state and federal legislation related to community reinvestment and communicated with elected officials and community organizations regarding proposed legislation.
1984 - 1987

Researcher

People's Firehouse
  • Developed computerized housing data base that utilized model to assign arson risk to individual properties in community.
  • Undertook studies of housing characteristics at neighborhood level including arson trends, abandoned properties, housing code violations, ownership patterns, and mortgage redlining by area financial institutions.
  • Provided technical assistance to neighborhood land use and development committee resulting in a planning report produced by Pratt Institute.
  • Developed and wrote brochures, newsletters, fact sheets, and press releases to support organizing efforts.
  • Assisted staff in writing proposals to funders.

Education

Education
1981 - 1983

MA

University of Illinois at Chicago

Research Assistant, University of Illinois Center for Urban Economic Development (UICUED)

Chicago, IL

1981-83

Intern, Greater North-Pulaski Development Corporation

Chicago, IL

Summer 1982

Skills

Skills

Communications

  Writing: published author, writing brochures, PR material, press releases, grant writing, general correspondence Photography Video production / editing Desktop Publishing Web site: developed personal website and maintained and contributed content to non-profits website Social Media: Developed and maintained Facebook page for non-profit, Twitter account  

Computer Skills

  Word Processing: Microsoft Word Spreadsheet:  Microsoft Excel Database:  Microsoft Access Presentation:  Microsoft Powerpoint Layout:  QuarkXpress                            Photo Imaging:  Adobe Photoshop Digital Video: Final Cut Pro Web Publishing: Drupal Other: Adobe Acrobat Internet: Done extensive research utilizing the internet  

Teaching

  Taught high school Social Studies (internship) and a GED program. Prepared lesson plans utilizing a variety of pedagogical techniques.  Utilized supportive teaching materials including films, music, overhead transparencies, maps, and selected readings. Tested, assessed and counseled students.  

Community Organizing

  Issue research Community outreach Leadership training and development Organizing and conducting meetings Writing brochures, newsletters, fact sheets, and press releases to support organizing efforts. Assisted staff in writing funding proposals. Interfacing with different constituency groups (citizens, business, government) Volunteer work on political campaigns (canvassing, phone banking, other).  

Research

  Assisted in research and preparation of market studies for community-based organizations. Involved in data collection, design and implementation of survey instrument, report writing. Developed computerized housing data base that utilized model to assign arson risk to individual properties in community. Undertook studies of housing characteristics at neighborhood level including arson trends, abandoned properties, housing code violations, ownership patterns, and mortgage redlining by area financial institutions. Extensive research utilizing the internet. Library research.  

Program Administration

  Customer service Program planning, management, and evaluation Recruiting volunteers Tracking finances Database management Monitoring contractor’s work Reports to funders Supervision of staff, interns, temps Clerical: timesheets, filing, mailings    

Certifications

Certifications
May 1997 - Present

Computer Graphics

Clark University Computer Career Institute