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If you are looking for a highly qualified, resourceful, and creative self-starter, then please evaluate my solid qualifications.

  I have a Bachelor of Science Degree in Business Administration and an Associate's in Human Services. In addition, I also served in the military medical field and received the Army Commendation Medal and Expert Medical badge. I was the founding member and president of a nonprofit competitive swim team as well.

  I am motivated, enthusiastic, self-directed, and communicate well with others. Those who have worked closely with me have commented on my professionalism,good nature and sense of humor.

Work experience

Customer Engagement Management Advisor II


Manage corporate, Florida state, local and education accounts w/annual sales budget of 35 million.

Create and configure quotes and pricing for sales and customers.

Remarketing focal point for availability, quoting and supply promotions.

Drive customer priorities with manufacturing and operations management.

Subject matter expert for Florida Sled Business.

Team leader for Material Replacement Group.

Monitored workflow and directed group activities.

Investigated and resolved customer problems.

Interfaced with various manufacturing plants to resolve and reconcile all material replacement activity.

Extrapolated data for monthly/weekly/daily reports in support of management AD HOC reporting.

Jul 2005Aug 2010


Wachusett Storm Swim Club

Founding member overseeing of all business and financial aspects of the swim club.Budget planning, forecasting and fundraising for club.Presided over all monthly and quarterly board meetings.Focal point person between parents, swimmers, coaches and the community

Position was voluntary for Non-Profit club



Mount Wachusett Community College


Fitchburg State College