Customer Engagement Management Advisor II
Manage corporate, Florida state, local and education accounts w/annual sales budget of 35 million.
Create and configure quotes and pricing for sales and customers.
Remarketing focal point for availability, quoting and supply promotions.
Drive customer priorities with manufacturing and operations management.
Subject matter expert for Florida Sled Business.
Team leader for Material Replacement Group.
Monitored workflow and directed group activities.
Investigated and resolved customer problems.
Interfaced with various manufacturing plants to resolve and reconcile all material replacement activity.
Extrapolated data for monthly/weekly/daily reports in support of management AD HOC reporting.