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Jun 2015Present

Assistant Officer (HR Department)

Maharah Human Resource Company (KSA)


  • Reviewed resumes and applications for pre-screening and identified candidates for interviewing.
  • Facilitated the implementation of a new badging system alongside the head of HR and two other human resources staff.
  • Utilized solid communication and organizational skills to achieve expected results.
  • Consistently maintained the highest level of confidentiality.
  • Performed general administrative tasks including answering phones, data entry and filing
  • Take care of attendance of all employees
  • Implements all necessary all process and changes resulting from legal frame work.
  • Build the friendly corporate culture and drive the engagement of all employees.
  • Drive strategic work force planning.
Jan 2014Nov 2014

ISM Account Specialist

[24]7 Customer Pvt Ltd

The company is headquartered in Campbell, California. Other offices are located in London and Sydney. Contact centers were originally located in Bangalore and Hyderabad,India, and in the Philippines, but by 2007 (with about 7,000 total employees) expanded to Guatemala, Nicaragua, and Colombia to support Spanish-language customers.


  • Manage team members in daily administration of office activities to include processing documentation, and managing client records / databases
  • Interface with employees across multiple departments, ensuring efficient completion of special projects.
  • Deliver effective, hands-on training to new employees and motivate existing staff to achieve top-notch performance.
  • Address client inquiries, providing account information and facilitating collection processes.
  • Efficiently monitored and managed payment contracts with clients, generating and processing invoices
  • Maintained accurate records, reviewed entries and updated clients on costs
  • Prepare all account reports on monthly and yearly basis. 
  • Performed auditing of invoice entries to ensure 100% accuracy.
  • Proficiently reviewed billing for litigation.
  • Conducted regular quality audits to ensure compliance to company and regulatory standards and policies.
  • Created production tool and lead production team to achieve an 7% increase in production in first quarter
  • Consistently surpassed targets in all areas including file completions, days active and open exposures.

Key Achievements:

  • Implemented efficient records-management system that saved up to 10 hours per week.
  • Formally commended by senior management for exceptional flexibility and resourcefulness in rapidly changing situations.
Feb 2011Dec 2013

ISM Advisor

[24]7 Customer PVt Ltd


  • Successfully interacted with American clients to generate repeat and referral business.  
  • Maintain accounts of all clients and help with the billing issues.
  • Explain the contract details to the clients.
  • Update the data into database (Oracle).
  • Maintain customer satisfaction throughout the contract period.

Key Achievements :

  • Honored with “Employee of the year” award in recognition of strong performance and dedication.

Work History

Jun 2012Aug 2014

Master in Business Administrator (MBA)

Vidya Dayani College Of IT & Management (Osmania University)
Nov 2008Jan 2012

Bachelor B.Com (Computers) 

Mumtaz Degree and PG College (Osmania University)
Jun 2005Mar 2008

Intermediate (C.E.C) (Board of Intermediate)

Aliya junior College (HYD)
Mar 2004Apr 2005

Secondary School

City boys high School (Board of Secondary School) (HYD)


Arabic Typing speed


  • Excellent knowledge of MS Office, Windows & Web search tools and adobe Premier & Final cut
  • Fast Learner, Work Ethic. & Hard Worker.
  • Multi-tasking, leadership and excellent communication skills.
  • Self-motivated, Highly Adaptable, Co-operative and accurate.