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District / Regional / General Manager / Operations / Sales

P&L / Multi-Site Operations / Sales / Cost Reduction / Resource Allocation / Project Management / Process Re-Engineering / Distribution /Inventory Control / Contract Negotiations / Customer Service

Profit–focused management professional with unique blend of relation-based selling and hands-on process improvement skills. Record of developing and integrating resources, improving operations to support revenue generation and customer satisfaction.Expert at strategic planning to achieve corporate goals and maintaining key deliverables in expanding and contracting markets. Skilled at building customer relationships, managing sales, creating cohesive teams and motivating employees.

Work experience

Jan 2007Feb 2009

District Manager

Waste Management Recycle Amercia

Supported sales and operations at four processing facilities in Colorado. Assumed sales leadership role to fill void left by departing sales manager. Partnered with key accounts and municipalities to build volume and revenue while improving operations.

·Reduced COGS by 60% in one quarter. Evaluated and renegotiated contracts with customers.Supported sales team in presenting proposals.

·Delivered 26% reduction in maintenance & repair expenses. Created task force to evaluate and recommend new maintenance plan. Reorganized mechanic structure, upgraded skill level of mechanics, instituted work order follow up process and implemented new purchase order controls.

·Expanded revenue base by $700K with 3rd party customers.

·Strengthened inbound tonnage potential by 50%. Collaborated with internal finance and legal team to re-negotiate terms of existing county contract. Improved flexibility by offering competitive rebates to customers and strategized on rebuilding volume.

·Initiated sales force management program to improve effectiveness. Developed and instituted sales reporting structure including call reports, target account identification and activity reporting.

·Increased media exposure for recycling efforts in Colorado. Completed media training course and participated in multiple media appearances. Created script highlighting recycling facts.

May 2004Dec 2007

Regional Manager

Supervised sales, customer service, warehousing and delivery activity at six retail and distribution locations in Colorado. Screened, hired, trained and developed staff including store managers, sales and drivers. Launched product introductions and drove distribution improvements.

·Grew revenue with regional distributor 600%. Organized distribution system to handle parts, labeling, inventory control and ordering. Implemented inventory tracking as product moved through US Welding locations. Incorporated new distribution centers as opened by reseller, increasing outlets from two to ten.

·Increased oxygen supply market by 25%. Developed sales / marketing plan for Oxygen II system.Initiated test of several alternate oxygen dispensing product offerings. Evaluated feedback from end users. Led project team to pick best product with broadest appeal and develop distribution plan.

·Drove 55% reduction in driver overtime by designing and implementing new routing system.

Sep 1990Apr 2004

General Manager

General Manager, Aurora CO2002-2004

Managed $30 million distribution center. Supported management team including sales, customer service, purchasing, warehouse and delivery. Maintained sales territory with key branch customers including Wild Oats, Wal-Mart, Kroger and Nash Finch.

·Organized acquisition and consolidation of multi-unit janitorial supply business. Set up warehouse, consolidated inventory, evaluated staffing requirements and accelerated necessary changes.

·Improved Wal-Mart fill rate 7% by establishing new buying program. Revised inventory levels for shorted items and identified alternative products matching Bunzl product mix and buying programs. Negotiated approval on acceptable alternate products. Improved Wal-Mart's distribution satisfaction and strengthened national account relationships.

·Secured multi-year $4.5 million contract with Wild Oats. Developed product mix strategy and negotiated with manufacturers for contract pricing. Designed plan for national DSD program. Created time line, formulated program roll out, finalized order guides and initiated on-line ordering. Conducted sales training at various company locations on new program.

·Maintained client relationships with re-distribution network increasing sales volume by 35%.

·Cut distribution operating expenses $110K annually. Evaluated delivery routes, LTL freight costs and driver payroll expenses. Conducted economic impact study and converted to direct delivery model. Analyzed overtime and productivity, eliminating night shift, staggering hours and redefining duties.

General Manager, Evansville, IN1999-2002

Supervised $12 million distribution center while maintaining customer base equal to half of total branch revenue. Developed re-distribution markets, established purchasing guidelines and supported corporate supply programs.

·Landed four year $4 million contract with Buehler Foods. Negotiated with vendors on contract pricing developed bid response, established new buying guides and guided new product introductions.

·Reduced annual branch operating expenses by 18%. Reorganized delivery routes and revamped branch schedule eliminating second warehouse shift.

·Reviewed purchasing programs with major vendors to improve profits.

·Performed detailed business analysis and revised branch staffing requirements to meet corporate standards.

Sales Manager, Medical Division Indianapolis, IN1994-1999

Directed and drove sales for $9 million medical supply division. Managed sales staff of five while maintaining account responsibility. Maintained relationships with all medical supply vendors.

·Landed $1.2 million medical supply contract with national long term care Management Company. Negotiated contracts with key vendors, created order guides, established ordering procedures, set-up shipping protocol andsupervised the entire program.

·Won $350K contract with regional nursing home chain. Directed sales staff in servicing facilities, product training and program implementation.

Sales Representative, Medical Division Indianapolis, IN1990-1994

·Increased sales by 400% at largest medical customer in Northern IN.

·Established consistency and restored company image with customer base.


Bachelor of Science

Indiana University