Strong operational and financial skills, supported by knowledge of technology as a business tool and competitive advantage. - Maximizing effectiveness of all operational functions; - Outstanding revenue generation skills; - Team building and leadership development; - Proven ability to raise and enforce new standards of performance; - Leadership of organizations respected for innovation and customer focused systems and processes

- Managing through multiple market cycles (upturns and downturns)


  • Building high performing teams
  • Focusing and taking businesses to the "next level"
  • Launching game changing, disruptive business models with technology
  • Integrating acquisitions; significant worldwide M&A experience
  • Reinventing and innovating business models that leapfrog competition
  • Expanding globally

ACCOMPLISHED IN GROWING COMPANIES BY LEVERAGING TECHNOLOGY AND INNOVATING BUSINESS MODELS THAT DRIVE GROWTH AND PROFITABILITY. --> Internet Commerce / Online Media - applied Web 2.0 technology to a conventional business to build a popular marketplace. DOUBLED COMPANY VALUATION IN 1 YR. --> Global services, reverse logistics and warranty management - transformed a Top 5 EMS Fortune 500 after market services division into a best-in-class reverse logistics and asset recovery business. IMPROVED PROFITABILITY 129%. --> High tech supply chain management and related services - built a $1 billion forward supply chain management and reverse logistics services company from a $63 million division over a 5 year period. ACHIEVED 6 YR. REVENUE CAGR OF 61%

Work experience

Work experience
Oct 2008 - Present


Sandhill Consulting Group, LLC

Consultant on disruptive commerce, digital strategy, social media applications, content delivery systems using mobile internet devices, supply chain management, reverse logistics, monetization and globalization.

Executive level advisor on strategy, scalable technology, customer engagement, product and service set development .

Aug 2010 - Present

Managing Director


Reporting to the CEO of this $6 Billion+ public company, responsible for the growth and development of Celestica's After Market Services business worldwide. Focused on innovative solutions for these markets: - Smartphone, Set-top box and LCD OEM's and ODM's - Network Carriers and Content Delivery Providers - Extended Warranty Services Underwriters - Cable and Satellite Pay-TV Providers

2009 - 2010

President & CEO

Zoyto, Inc.

Fast growing, innovative services provider with operations in Houston and Shanghai. - Enterprise and Web 2.0 software solutions for Direct Selling companies with 5,000 or more consultant reps - Proactive Customer Care and aftermarket services for OEM's and Consumer Electronics Marketers

Nov 2007 - Oct 2008

President & Chief Operating Officer, Board Member is a leading online self-publishing B2C and B2B2C SaaS provider with over 4 million registered users.

  • Recruited into this fast growing, expansion stage 2008 Best-in-Class Web 2.0 eCommerce company by the founder and CEO. Gave the business focus and a strategy, developed a senior leadership team, established clear responsibilities, improved structure, discipline and accountability; discontinued non-core initiatives.
  • P&L owner responsible for overall operating effectiveness of the company including operations, sales, marketing, finance, HR,  engineering, product development, IT, distribution and customer support.
  • Developed a corporate strategy and path to profitability that focused on the core strengths of the    business.
  • Acquired a world-class software development company in Bangalore, India to speed product development at lower cost.
  • Created a social marketplace with the leading social networking book application on Facebook, MySpace, Hi5, Orkut and Bebo adding 100,000 registered users per week.
  • Formed strategic alliances with Google Book Search,, and OCLC to expand organic reach by 10 million users. Created the Personal Publishing Program with for retail penetration.
  • Re-evaluated underperforming initiatives and products undertaking selective pricing adjustments boosting gross profit margins from 37% to 53%.
  • Prepared investor road show to secure mezzanine financing from a pool of strategic and financial investors, subsequently postponed by recent Wall Street meltdown.
  • Increased the caliber of the engineering team and created a PMO function to define and manage roadmap priorities, resulting in  Best of Web 2.0 distinction and PC Magazine Editors Choice
  • Employed new technology and advanced workflows reducing the manufacturing cost of the most popular product by 40%.

Highlights: - Expanded offerings to include all books in print as well as self-published content, - Established paid services offerings to assist aspiring authors, - Set the company on a path to profitability after 6 years of losses, - Doubled the customer base to 4 million users by using social media techniques to drive traffic, - Acquired a world-class software development team in Bangalore who developed a popular Facebook application for readers, - Improved overall gross margins by 15%

Nov 2005 - Nov 2007

Vice President, After Market Services & Reverse Logistics

Celestica International

Celestica is an $8 Billion EMS contract manufacturer. Originally hired to build out the $1 billion services division with new offerings, was given direct P&L responsibility to fix an underperforming $200 million division while retaining former position. Managed 9 global sites (Oxnard, Toronto, Reynosa, Prague, Tokyo, Suzhou, Valencia, Singapore, Hortolandia) with 5,000 employees through 13 direct reports.

  • Completed a turnaround improving EBIT $18.6 million year over year.
  • Full responsibility for P&L and health of the Balance Sheet.
  • Led the development of new and innovative product and service initiatives to drive customer growth, reduce time to market and  improve margins.
  • Established targets for and tracked key performance indicators for volume, growth, costs, operating metrics, profitability, quality, warranty expense and customer satisfaction.
  • Improved operating performance through discipline, internal controls, establishing KPI’s and Lean Manufacturing practices.
  • Redefined strategy to concentrate on providing customers with specific outcomes and results.
  • Significantly ramped up capacity in China, Czech Republic and Mexico to satisfy emerging demand.

Highlights: - Transformed the business into a world class B2C reverse logistics provider from commodity depot repair shop;

- Improved structure, disciplines and accountability to achieve best-in-class operating results; - ACHIEVED PROFITABILITY CAGR of 129%

Mar 1999 - Jan 2005

Transitional President, Global Supply Base Management

CMGI / ModusLink (the merger of Modus Media, SalesLink)

Held this position for the last year of my six years at CMGI.

  • Direct executive management of revenue streams enabling $9 billion of revenue for a large global client,
  • Established a global shared services organization to deliver $84 million in EBITDA improvement, pro forma
  • Responsible for $650 million of materials sourcing and logistics procurement

Highlights: - Integrated two competitors of approx. $500 million each to create a $1.1 Billion global services enterprise. This combination created the leading supply chain management company. - ACHIEVED 6 YR. REVENUE CAGR OF 61%

Mar 1999 - Jan 2005

President / CEO

CMGI / SalesLink (includes iLogistix)

Joined in March 1999 as a $63 million fulfillment and print management services company - the only operating business of CMGI. Over the next 5 years, grew the business into a $440 million worldwide operation with 17 sites accomplished through organic growth and integrating a competitor, iLogistix, acquired in bankruptcy court in 2002. We became the #2 sector leader providing supply chain management, sourcing, procurement and vendor management, configuration and assembly services, logistics, eCommerce fulfillment and distribution for high tech companies.

  • Built a strong and aggressive sales and marketing organization to grow revenue resulting in major wins at HP, Sony, Cisco, Palm and Microsoft. Personally involved with customer facing executive sales support.
  • Consolidated multiple IT systems onto a single SAP IT platform that enabled worldwide consistency, lowered operating costs and provided accurate, real-time supply chain visibility.
  • Attained true world class performance and industry recognized customer satisfaction while keeping costs under control. Early adopter of Lean practices and “pull-through” manufacturing strategies.
  • Recruited and built a high performing senior management team that was balanced with diversity.
  • Acquired a larger, international competitor for $46 million, repaying $22 million in first year. Managed a seamless, smooth business integration; successfully merged, consolidated and leveraged synergies to create a cohesive business that was immediately accretive to the bottom line.
  • Became a supply chain industry thought leader by sponsoring forums in Santa Clara, Amsterdam and Singapore.

Highlights: - ACHIEVED 5 YR. REVENUE CAGR OF 47% - Expanded regionally to nationally to globally - Strong positive cash flow

Mar 1994 - Mar 1999

Corporate Vice President, New Market Development

Quebecor World

Senior market development officer for the world's second largest graphic communications company, reporting to the CEO. Responsible for initiatives in digital printing, CD / DVD replication, software distribution services and specialty printing. Board member of Quebecor Multimedia, a holding company of nine Internet services companies in web design, marketing and music marketing.

1986 - 1991

Director, Diversified Businesses

Golden Books Family Entertainment / Western Publishing Co.
  • General Manager of extensive commercial division providing printing and consumer direct marketing services for Sesame Street / Childrens’ Television Workshop, Barbie Fan Club, Mattel Toys, Disney Music and IBM Personal Systems Division. P&L responsibility generating 20% EBIT.
  • Established joint marketing organization with ABC Wide World of Sports to monetize Olympics rights through branded merchandise.
  • Initiated a Custom Publishing group that developed print based promotional campaigns for McDonalds, Shoney’s, General Foods, Kraft Foods, Campbell Soup and Kellogg’s.
  • Established sophisticated customer service call center in Wisconsin and large scale distribution operations in North Carolina and Kansas (now owned by