Worked as service advisor, from Coimbatore. QUALITIES AND SKILLS: Excellent interpersonal skills Ability to multi-task; Ability to work both individually and part of a team; Ability to create, implement and maintain an online Desktop Support service for Desktop users. ROLES IN MY PROFESSION Administering, Managing and Troubleshooting Hardware and Software-System Infrastructure Comprising of large number of desktops, Printers, Backup systems etc Installation, Maintenance and troubleshooting of various operating systems like Windows Windows XP, Windows 7 Managing User Accounts, File and Print services, User Groups, Organizational units, Group Policy objects, Password policies Software Installation and configuration in client PCs including Operating Systems, Email Applications & end user applications. Troubleshooting of Hardware devices and Network Problems including Printers. Managing CISCO IOS. Configure, verify, and troubleshoot router operation and routing on CISCO devices, backup & upgrade Cisco routers, implementing ACL Implementing SUBNETTING & VLSM using IPV4.