Assistant General Manager / Lead Bartender
Big Bear Lake Brewing Company
Interviewed, hired, and trained employees. Appraised performance; rewarding and disciplining employees; addressing complaints and resolving problems. Modeled professional behavior while creating a warm, fun, safe, and hospitable atmosphere. Ensured OSHA, local health and safety codes, and company safety and security polices are met. Monitored daily activities to ensure quality food and cleanliness standards. Controlled day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, and taking appropriate actions. Met and greeted guests; investigated and resolved food quality/service issues. Performed all job positions of the restaurant as needed. Currently bartend due to UCI Master's Degree program.