Big Bear Lake Brewing Company
Executed cocktails, beer, wine, and other assorted drinks. Terrific under high volume situations like Lunch, Dinner, & Special Event rushes. Displayed excellent customer service and cash handling skills. Provided great experiences to customers at the bar and restaurant. Full knowledge of all food and beverage offerings. Excellent up-seller and conversationalist. When managing, controlled day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, and taking appropriate actions. Met and greeted guests; investigated and resolved food quality/service issues.