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Work experience

Oct 2015Current

Assistant General Manager

Big Bear Lake Brewing Company

Interviewed, hired, and trained employees. Appraised performance; rewarding and disciplining employees; addressing complaints and resolving problems. Modeled professional behavior while creating a warm, fun, safe, and hospitable atmosphere. Ensured OSHA, local health and safety codes, and company safety and security polices are met. Monitored daily activities to ensure quality food and cleanliness standards. Controlled day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, and taking appropriate actions. Met and greeted guests; investigated and resolved food quality/service issues. Performed all job positions of the restaurant as needed. 

Sep 2014Nov 2015

Senior Bartender / Server / Certified Trainer

Dave and Buster's

Advanced Flair Bartender and Server Trained. Prepared cocktails, beer, wine, and other assorted drinks. Great under pressure during Happy Hour, Dinner, & Sporting event rushes. Large Volume establishment. Provided guests with a “Wow” experience. Served and catered 200+ people events. Birthday parties to Corporate celebrations. Fine Dining to Banquet Service.

Dec 2013Sep 2014

Bartender / Server

Chili's Bar & Grill

Chili’s Bartender and Server Trained. Executed cocktails, beer, wine, and other assorted drinks. Terrific under high volume situations like Lunch, Dinner, & Special Event rushes. Displayed excellent customer service and cash handling skills. Provided great experiences to customers at the bar and restaurant. Checked IDs to make sure they met age requirements for consumption. Full knowledge of all food and beverage offerings.  Excellent up-seller, conversationalist, and an invaluable guest resource.

Education

May 2009Sep 2005

B.A. - Cum Laude - Alpha Chi National Honor Society

University of La Verne

Communications - Multimedia

Certifications

Apr 2015Apr 2020

Food Manager Certification / ServSafe Alcohol Training Certification

National Restaurant Association

Skills

Technical Execution
Best Qualities

Great outgoing personality, Neat grooming and nice looks, Great memory  & general knowledge. Superb money handling skills and math skills, Responsible and dependable team player, Unique & Interesting! Physical strength, People person, Fast and efficient! 

REFERENCES

Caitlyn Daniel
Sean is a positive, hard working, exceptional individual. His up beat, friendly, exuberant style makes him an excellent work partner and security net to have at work. His work ethic is strong and his determination is unreal. He is a hard working, caring, amazing person.

Lorissa Villasenor
Sean's energy he brought to our company was unlike anything we have had here in a long time. He excels at every contest and encourages others to do the same.  I hope you consider Sean for your location because his positive energy is contagious and he will serve your establishment well.

Natalia Benedict
I'm gonna miss Sean more than he knows. It was a real pleasure having crossed his path. I wish him nothing but the best and all he deserves. He brings laughter and happiness to everyone he comes in contact with. Sean was an absolute joy to work with. One of the Best and anyone would be lucky to have him.