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Key Accomplishments

  • Winning T-Mobile Polska (PL) DWDM RFQ - first contract/project for Ciena within Deutsche Telecom Group. Delivery of the 100G DWDM project. Established and executed customer program.
  • Delivered first GEOMesh 100G submarine project within EMEA region - customer: Farice. 
  • Management of the Tele2 Netherlands Program, including delivery of the key customer projects allowing modernization of their legacy SDH network (backbone, regional and metro) to provide technology and bandwidth for LTE.
  • Set up and executed of the cooperation with Ericsson Poland; First project in EMEA region delivered together with Ericsson.
  • Delivered highest part of the 2014 revenue for EMEA Regional Carriers Team (29% of the total revenue, including 36% of the service revenue).
  • Full responsibility for service input for the Deutsche Telecom (DE) DWDM bidding in 2014/2015. Challenge: non-standard services set has been offered, it required customized approach and services modification in order to present unique offer.
  • Roadshow presentation of the Huawei's NMS Solution (2005) - NMS live demo for the customers visiting roadshow truck, presentations delivered in Warsaw, Prague, Bucharest and Budapest.
  • Key Customers Managed:
    • Central/Eastern Europe: GTS Group, Orange Poland and Slovakia, T-Mobile Poland and partners; until end of 2014 full responsibility for Eastern Europe region,
    • Baltic Countries: TEO LT (Lithuania),
    • Netherlands: Tele2,
    • Submarine customers: Farice (Iceland), Seacom (Africa/Asia), Cinia (Finland), TATA (EMEA).

Key Projects Delivered

  • (2015) T-Mobile Poland: DWDM Phase-1 & 2
  • (2014) TATA: Capacity upgrades in South Of France
  • (2014) Seacom: London DataCenter connection
  • (2014) Tele2 Netherlands: SDH2.0, Photonic Expansion 1&2, Cascade End Points projects delivered; projects allowed Tele2 modernize their transmission network for the LTE project needs.
  • (2013) Farice: 2nd Submarine Cable (Farice-1) upgrade including terrestrial transmission over Ericsson system as Alien Channel (
  • (2012) Farice: 1st Submarine Cable (Danice) upgrade (
  • (2012) Terena 2012 networking conference demo ( 
  • (2010-2013) Orange Poland: DWDM network expansions in the South of Poland region.
  • (2008-2013) Orange Slovakia: New DWDM backbone build and upgrades
  • (2008-2013) GTS Czech: Carrier Ethernet network build and upgrades
  • (2007-2008) Polkomtel: IP MPLS Backbone
  • (2007-2008) Polkomtel: SDH Network build and upgrades
  • (2005-2006) TEO LT: DWDM Backbone Network
  • (2005) Telefonia Dialog (Netia now): SDH/DWDM Backbone Network (,2,3,2705.html)

Work experience

Nov 2008Present

Program Manager / Customer Service Manager in EMEA Regional Carriers Team

  • Managing Ciena’s customer programs in EMEA Regional Carriers Team, including:
    • Customer Satisfaction Management (CSAT)
    • Monitoring and managing customer services
    • Managing customer escalation
  • Revenue control and recognition for the region
  • Services profitability assurance
  • Biddings/RFQs support - services offering and negotiating responsibility
  • Service Sales in region (including deployment, maintenance, training, consultancy & professional services)
Jun 2004Oct 2008

Project Manager

  • Preparation, management, quality and cost control, evaluating of telecommunication projects according PMI standards.
  • Delivered 10+ number of project in the territory of Poland and Baltic Countries, including small metro/regional projects as well as national backbones.
  • From 2006 dedicated Project Manager for a Huawei's Key-customer: Polkomtel Poland
Jun 2004Jul 2006

Manager of Optical Network Technical Support Department for Poland and Baltic Countries

  • Responsible for territory of Poland and Baltic countries
  • Management of the international and multi-cultural team of engineers 
  • Service Delivery Management
  • RFQ Support,  Maintenance contracts negotiations
  • Deployment of telecommunication equipment and network management system - expert in SDH/DWDM


Sep 2010Jun 2012

Master of Business Administration (MBA)

Kozminski University

MBA Program accredited by: Association of MBAs, AACSB, EQUIS - European Quality Improvement System

Feb 1999Jun 2005

Master of Science in Telecommunication

Warsaw University of Technology

Field of Studies: Telecommunication Networks Management

I'm Willing to relocate.