Director, Enterprise Infrastructure
Senior Infrastructure leader tasked with managing the daily operations, tactical and strategic technology needs of a leading - edge Health Care Provider. Driving a cultural and technical transformation in the Network, Telephony, Call Centers, Data Center, Server/Storage, Messaging, Endpoint Support Operations. Driving the operational and project activities for Infrastructure, Data Center, Network, and voice \ mobile-wireless.
- Established Network Resiliency platforms and protocols for Production and DR
- Standardized Data Center and Network Server Builds
- Implemented Change Management program, SOP – based operations
- Network Standardization / Modernization PRI to SIP Transformation of VOIP
- Implementation of Enterprise APM Platform for application Traffic / performance analysis
- Converted all Application teams to a standard Version Control platform
- Migrated all endpoints to Windows 7 with standard builds and software distribution
As a Change Agent, provided technology Vision, Strategy, & Leadership in support of Transformation.