Barbara Potts

  • Warren, OH US

Skills

Skills

Office

Microsoft Office -  Word, Excel, PowerPoint, Publisher 10 Key Calculator/Keyboard Quickbooks Successful troubleshoot of most PC and Networking errors  

Work History

Work History
Mar 2007 - Apr 2013

Franchise General Manager

FTF Enterprises LLC
  • Hiring tax professional and marketing staff for busy tax franchise
  • Scheduling staff in multiple tax offices
  • Preparing fiscal budgets for multiple tax offices
  • Processing payroll for multiple tax offices
  • Training tax professional staff  Federal Tax Law changes and proprietary income tax software
  • Accuracy checking personal and business income tax returns
  • E-filing personal and business income tax returns with Internal Revenue Service and Ohio Department of Taxation
  • Resolving notices clients received from Internal Revenue Service and Ohio Department of Taxation
  • Processing Accounts Payable and Receivable
  • Performing exceptional customer service and problem resolution

Tax Preparer, January 2007 - March 2007

  • Prepared personal and business income tax returns
  • Provided exceptional customer service
  • Researched and provided resolution for various tax scenarios 

Education

Education

Graduate

Howland High School

References

References

Jami Gilronan

Friend of 7 years

Nicole Forte

Vincent Flask