I started to work for Lusso on the 2nd November in the new building of Estée Lauder. As a catering assistant I have a lot of tasks to do for example being in the till, making coffees, serving customers. Good customer service is one of the keys to a successful business. In other words if they are happy I am happy. Working here I have gained lots of skills like cashing up, till using, selling up. I have also learned to appreciate the value of details.