- Successfully analyzed, designed and implemented an end-end mobility ecosystem for sales business unit resulting higher sales effectiveness , improved contract, revenue management and reduction of paperwork for work orders.
- Successfully designed and implemented mobile workforce app for field service business unit using IBM Worklight, Datapower, and MQ broker resulting in real time provisioning, M2M activations, self-provisioning enablement, service centralization and reduction of call volume into customer care.
- Partnered with sales, marketing and engineering team and created a solution path using APIM services to support omni-channel content delivery resulting in high level business growth and quick turn key solutions.
- Successfully re-engineered ADT's mobile platform for high availability and scalability to support 13M customers resulting in zero production unplanned downtime.
- Created and implemented solution strategy to integrate a job scheduling application with an existing CRM application resulting in reduction of job cancellation, job rescheduling and reduction of unscheduled jobs for the technicians.
Environment: RedHatEnterprise, IBM worklight, Websphere, DataPower, TIVOLI, J2EE, Spring, Hibernate, Angular. js, cofeescript, JQuery, Oracle 10G, JSON+REST API, SOAP, F5 Networks, CPQ, ServicePower, XML, JIRA, Maven, MobileIron, Salesforce.com