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Bailey Vogel

Inventory Control Analyst

 Skills

  • Computer and Microsoft Office proficiency (Word, Excel, Outlook, Powerpoint, etc.)
  • 60 + wpm typing speed with  96% accuracy.
  • Previous knowledge and experience in a wide variety of different production, warehouse, and office environments.
  • Very organized with a meticulous attention to detail.
  • Excellent written and verbal communication skills, phone and e-mail etiquette.
  • Effective and enthusiastic problem-solver.
  • Highly adaptable, dependable, and flexible.

Work experience

Sep 2014Jul 2015

Retail Service Representative - Service Center

Amarr Entrematic
  • Accepts and places inbound/outbound calls to and from dealers, retailers, homeowners, and door center staff regarding the status of garage door orders.
  • Sends and receives faxes regarding completed measurements, invoicing paperwork, order changes, updates, etc.
  • Data entry - manual keying of orders, as well as verification that pricing, hardware, size, and color are accurate and correcting discrepancies as they occur.
  • Handles all issues concerning processing, delays, complaints, etc. and ensures that these issues are effectively communicated to all parties involved or escalated to the appropriate department.
  • Coordinates with other team members to ensure work load is evenly distributed and completed in a timely manner.
  • Assists with other office duties including: mail, staging color samples, providing training to other team members,and other miscellaneous tasks as needed.
Jul 2014Aug 2014

Adecco - Temporary Associate

Hallmark
  • Packing orders and staging for shipment.
  • Using a motorized pallet jack to move product to appropriate location in the facility.
  • Monitoring product on production line to confirm each card is properly folded, glued, decorated, etc.
  • Assisting with the operation of production machinery.
  • Confirming available product supply versus demands to meet daily quota expectations.
Jan 2014Mar 2014

Temporary Customer Service Representative

General Dynamics Information Technology
  • Accepted inbound calls to provide information and assistance regarding the Affordable Care Act and enrollment in the Health Insurance Marketplace.
  • Advised consumers on how to navigate through the Health Insurance Marketplace website, including but not limited to: answering questions about the site functionality, troubleshooting technical issues, processing applications, etc.
  • Reviewing insurance policy terms and coverage to determine which plan would best suit the consumer's needs.
  • Meticulously reviewed reference documentation and policy adjustments to ensure the most accurate information is provided while keeping all consumer interactions, complaints, issues, and actions taken well documented.
Mar 2013Jan 2014

Local Resource Planner Mentor

The Results Companies
  • Monitored floor staff over three different contracts to stay within adherence of necessary staffing requirements.
  • Reported any tardy, sick day, or unplanned absence of floor staff to their manager or supervisor.
  • Adjusted scheduled breaks and lunches to balance coverage across all lines of business.
  • Created visual and narrative reports on specific data including scheduling compliance, number of sales, number of calls received, attendance point accrued, etc.
  • Managed all login information for floor staff across all lines of business, including password creation and recovery, locked accounts, and deletion of accounts upon termination of employment.
  • Provided training via Powerpoint presentation to new employees regarding how to use the scheduling system to request time off, view break and lunch times, etc.
May 2012Mar 2013

Retail Associate

Goodwill Industries
  • Examined merchandise in the sorting process to ensure that product is appropriately priced, displayed, and functions as advertised.
  • Assisted in tracking and storage of back stock merchandise.
  • Assessed items to place for purchase on the sales floor based off of current supply, past trends, season of sale, etc.
  • Helped with other duties such as: loading and unloading trucks, cashier, bagging items, monitoring fitting rooms, placing and removing stock from shelves, etc.
Jul 2010Aug 2011

Warehouse Associate

Thirty-One Gifts
  • Picking and packing product into boxes, totes, and other packaging.
  • Utilized WMS to scan, weigh, label, and ship orders to consumers.
  • Quality assurance duties, verifying quantity and accuracy of orders, identified and corrected discrepancies.
  • Assisted in counting, wrapping, and placing stock within different areas of the facility.
  • Helped other departments with other duties around the warehouse as needed.

Education

A.A.S. - Graphic Design

Johnson County Community College

Begin Fall 2015

Oct 2005

G.E.D.

Eudora High School

References

Erica Gutierrez-  Supervisor

Phone: 785 - 7600737

Kevin Athey - General Manager at Goodwill

Phone:  785 - 331 - 6130

Linda Bishop -  Co-Worker at Hallmark

Phone: 206 - 915 - 6177