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Work experience

Jun 2006Feb 2009

Store Manager

Grassroots Environmental Products

Staffing: In charge of up to 8 staff members as well as hiring/firing, evaluation, training, scheduling and implemented store policies and procedures.

Inventory Control: Weekly purchase orders, regular core product counts, coordinated and executed storewide quarterly inventory, receiving,  and merchandizing.

Marketing: Facilitated special events, attended trade shows, presented store tours to student groups, and developed and implemented in store promotions.

Customer Service: Gave exceptional and personable customer service, implemented and trained staff on customer service guidelines, conflict resolution, product knowledge sessions and organized and ran a customer focus group.

Financial/Administrative: In charge of banking, payroll, paid outs as well as sales analysis, reducing expenditures and basic office duties.



Canada Lands Company - CN Tower
  • Managed staff of up to 40 people and supervised all aspects of daily store operations.
  • Completed and submitted departmental payroll.
  • Performed staff training including the creation and implementation of a retail training manual for new staff.
  • Conducted product line reviews.
  • Chair of the CN Tower Environmental Committee.

Retail Associate

Black's Photography


Sep 2001Apr 2003

Environmental Studies (Hons)

York University

Area's of Interest: Natural history, Zoo's, Social Context of Nature, Phenomenology

Thesis Title: "The Zoo: A Socio-Historical Analysis and a Phenomenological Assessment."



Area's of Interest: Social Theory, Ecology and Society