Create, develop & deliver training on new and emerging technologies specific to the individual needs of executive, sales, installers, technicians, engineers, CSRs, and others for 1,400 member electric and telecom company organization.
- Create and deliver end-to-end training including developing content, writing, creating, and delivering materials. These include videos, tutorials, manuals, video conferences, PowerPoint presentations, and exams for new & emerging products and services
- Directed $2M+ wireless subsidiary with 63 active resellers and over 27,000 subscribers.
- Orchestrated profit-based projects such as Train-the-Trainer programs, consulting and professional services (marketing, inside and retail sales, and others), training forMVNO wireless resale subsidiary, WiMAX and IPTV partners
- Spearheaded training projects to telephone & electric companies including:
IPTV - customized instruction on installation, operations, marketing, management, applications, etc. Training end-to-end for over 35 deploymentsTV Programming provider – Sales, CSR & admin training for customers of affiliate reseller companiesIP over Satellite – Satelite dish installers, CSRs, call centers, admin & sales for Wildblue Internet. Wireless Telephony– Sales, CSR & admin training for affiliate reseller companiesWiMAX Internet – Sales, installer, CSR & admin training for affiliate reseller companies
- Orchestrated education of internal and external staff on troubleshooting technical problems and use of software and web based applications